Growth-Driven General Manager — Roofing Operations

Serv Recruitment; Fort Wayne (IN); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Maumee River Roofing is seeking a General Manager to lead day-to-day operations across residential, commercial, office, marketing, sales, and production. You will drive accountability, build scalable systems, and partner with the owner on strategic growth initiatives while preserving the culture that has made the company successful.

Ideal candidates have 5+ years in operational leadership within construction or trades, with proven experience managing 10+ staff and KPIs.

Qualifications

• 5+ years leading operations within construction, trades, field services, or a similar operational business.
• Proven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIs.
• Demonstrated success building scalable operational systems rather than simply maintaining existing processes.
• Comfortable making independent decisions and leading difficult conversations when necessary.
• Experience scaling a business while maintaining culture and profitability.
• Confident providing constructive feedback and challenging leadership when appropriate.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functions.
• Lead and develop five direct reports while driving accountability through measurable KPIs.
• Build scalable operational systems, SOPs, documentation, and training processes.
• Improve operational efficiency while maintaining strong profitability.
• Coach leaders through performance conversations and ongoing development.
• Create alignment across departments to improve communication and execution.
• Partner closely with the owner on strategic initiatives and future expansion opportunities.
• Help prepare the business for growth into additional geographic markets.
• Foster a high-accountability culture centered around teamwork, servant leadership, and continuous improvement.
• Support long-term leadership development throughout the organization.

Skills

Leadership

Operations management

Strategic thinking

Communication

Organizational skills

Job description

Maumee River Roofing is seeking a General Manager to lead day-to-day operations across residential, commercial, office, marketing, sales, and production. You will drive accountability, build scalable systems, and partner with the owner on strategic growth initiatives while preserving the culture that has made the company successful.

Ideal candidates have 5+ years in operational leadership within construction or trades, with proven experience managing 10+ staff and KPIs.