General Manager

Jersey Mike's Fond du Lac; Fond du Lac (WI); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Paid Training

Job summary

Jersey Mike's Fond du Lac is seeking an energetic and hard-working Manager in Training. This role collaborates with the General Manager to ensure exceptional store operations and employee performance. You'll be expected to embody enthusiasm, friendliness, and adherence to company policies while motivating your team.

Responsibilities include greeting customers, managing orders, ensuring cleanliness, and resolving customer complaints. Full-time commitment with flexibility for day and night shifts is required.

Qualifications

• Must be at least 18 years old.
• Willingness to work a minimum of 32 hours a week.
• Ability to stand for long hours and work in a fast-paced environment.

Responsibilities

• Greet customers and serve food and beverages.
• Input orders into the POS system and handle payments.
• Prepare cold and hot subs while following safety procedures.
• Ensure daily cleanliness of the restaurant.
• Communicate effectively with team members.
• Handle customer complaints professionally.

Skills

Team Player

Customer Satisfaction

Flexibility in Shifts

Ability to Lift 50 Pounds

Positive Attitude

Job description

Are you energetic, hard-working, and ethical?

Manager in Training helps oversee in-store operations alongside the General Manager. The position plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Manager in Training must lead by example and execute systems and procedures with 100% integrity. As a leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the employee description.

Requirements

• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Ability to lift 50 pounds
• Must be 18 years old or older
• Work a maximum of 50 hour work week if needed.
• Work a minimum of 32 hours a week.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Pay Breakdown

• Hourly Rate: $16.00 - $19.00 / hour
• Tip Rate: $2.00 - $5.00 / hour
• Total: $18.00 - $24.00 / hour

Supplemental Pay

• Tips
• Bonus pay (Once Store Earned)
• Paid Training (Management Course in Jersey)

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount

Employment with the Company is contingent upon your successful completion of all of the Company’s lawful pre-employment checks, which may include a background check.

Job Type

Full-time

Shift Availability

• Day Shift (Required)
• Night Shift (Required)

Work Location

In person