General Manager

A Jersey Mike's Wausau; Village of Rib Mountain (WI); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Paid Training

Job summary

29037A Jersey Mike's Wausau is seeking a Manager in Training to oversee store operations and ensure exceptional service. Responsibilities include leading the team, managing customer interactions, and maintaining cleanliness. The role requires flexibility for shifts, a positive attitude, and the ability to lift 50 pounds. The position offers competitive pay, including tips, and benefits like health insurance, paid time off, and a 401(k) plan. Candidates must meet age and operational flexibility requirements.

Qualifications

• Must be 18 years old or older.
• Ability to stand for long hours in a fast-paced environment.
• Work a maximum of 50 hours a week if needed and a minimum of 32 hours.

Responsibilities

• Greet customers and serve food and beverages positively.
• Input orders into a point-of-sale system accurately.
• Prepare cold and hot subs to customer specifications.
• Ensure daily restaurant cleanliness and hygiene.
• Handle customer concerns professionally.

Skills

Ability to understand and adhere to company policies

Commitment to learning

Strong desire to work as a Team Player

Flexibility to work day and night shifts

Positive attitude and commitment to customer satisfaction

Ability to lift 50 pounds

Job description

Manager in Training helps oversee in-store operations alongside the General Manager. The position plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Manager in Training must lead by example and execute systems and procedures with 100% integrity. As a leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the employee description.

Requirements

• Ability to understand and adhere to all company policies and procedures

• Commitment to learning

• Have strong desire to work as a Team Player

• Flexibility to work day and night shifts, weekends, and holidays

• Ability to stand for long hours at a time and work in a fast-paced environment

• Positive attitude and commitment to customer satisfaction

• Ability to lift 50 pounds

• Must be 18 years old or older

• Work a maximum of 50 hour work week if needed.

• Work a minimum of 32 hours a week.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.

• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.

• Use specific kitchen machinery such as knives, grills, slicers, etc.

• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.

• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.

• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Pay Breakdown

• Hourly Rate: $16.00 - $19.00 / hour

• Tip Rate: $3.00 - $5.00 / hour

• Total: $19.00 - $24.00 / hour

Supplemental Pay

• Tips

• Bonus pay (Once Store Earned)

• Paid Training (Management Course in Jersey)

Benefits

• Paid time off

• Health insurance

• Dental insurance

• Vision insurance

• 401(k) matching

• Employee discount

Shift Availability

• Day Shift (Required)

• Night Shift (Required)

Employment with the Company is contingent upon your successful completion of all of the Company’s lawful pre-employment checks, which may include a background check.

Job Type: Full-time