General Manager

Roto-Rooter Plumbing and Drain Service; Elkridge (MD); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Roto-Rooter Plumbing and Drain Service is seeking a General Manager to complete an 8- to 12-month training program before assuming a GM role in one of our Southeast Region locations. Assignments could be in Maryland, Virginia, North Carolina and Florida, with extensive travel during training to learn our business and lead sales & service teams.

Successful candidates will drive day-to-day sales and profit, monitor performance, and ensure compliant operations while building strong teams across

Formación

• Three to five years’ General Management experience in a service-related industry.
• Energetic leader with a strong team orientation.
• Strong organizational, administrative, and communication skills.
• Bachelor's Degree in business or related field preferred.
• Pass background check and drug screen.

Responsabilidades

• Drive day-to-day sales and profit goals and ensure quality service.
• Monitor and report monthly performance including P&L, sales, expenditures, and forecasts.
• Oversee managers and supervisors; lead a large team across a market.
• Collaborate with Regional VP to improve performance and align with company plans.
• Ensure licensing, certifications, HR compliance, and customer development.
• Recruit, hire and retain management, administration, and service staff.

Conocimientos

Leadership

Budgeting

P&L management

Strategic planning

Communication

Educación

Bachelor's Degree in Business or related field

Descripción del empleo

Roto-Rooter is seeking a General Manager to work within their markets in the Southeast Region. Successful candidates would complete a comprehensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations. Assignments could be in Maryland, Virginia, North Carolina and Florida. In this role, you will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. There is a high degree of travel during the training period.

Responsibilities:

• Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.
• Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.
• Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.
• Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.
• Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.
• Ensures commercial and residential customer development and retention.
• Ability to recruit, hire and retain management, administration, and service technicians.

Requirements:

• Three to five years’ General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.
• Energetic leader with a strong team orientation.
• Excellent organizational, administrative, and communication skills.
• A minimum Bachelors’ Degree in business or related field is strongly preferred.
• Must be able to pass a background check and drug screen.
• Ability to set budgets and aggressively grow sales and profit.
• Creative ability and interest to grow new segments of business in your market.