Assistant General Manager

Freddy's Frozen Custard & Steakburgers; Kingsville (LA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay based on experience

Health benefits: Medical, Dental, and

Vision

401(k) retirement plan with company 1:

Paid Time Off: PTO after 90 days and…

Meal allowance

Training and advancement opportunities

Job summary

Freddy's Frozen Custard & Steakburgers is seeking an Assistant General Manager to lead guest relations, drive sales and profits, and develop a high-performing team. The candidate will partner with management to execute strategic plans, hire and train staff, and foster a culture of great food and service in a fast-paced environment.

The role emphasizes leadership, coaching, and operational excellence to ensure sustainable growth and top-notch guest satisfaction.

Qualifications

• Leadership experience in restaurant management or supervisory roles.
• Experience analyzing financial statements, sales reports or performance data.
• Strong coaching and teamwork aptitude with ability to motivate a diverse staff.
• Attention to detail and ability to manage time and priorities.
• Clear communication with guests and team members.
• Familiarity with inventory control, scheduling, spreadsheets and labor management; knowledge of P&L preferred.
• Focus on profits and sales growth.

Responsibilities

• Lead guest relations and staff development to achieve service excellence.
• Drive sales, profitability and growth while aligning with management’s strategic vision.
• Hire, train and retain team members; coach and motivate staff for optimal performance.
• Ensure high-quality food and service execution through staff development and process adherence.

Skills

Guest service leadership

Team development

Recruiting & training

P&L knowledge

Sales growth mindset

Effective communication

Inventory & scheduling

Tools

Desktop software literacy

Job description

Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.

Seeking an Assistant General Manager candidate with an understanding of sales, profits, and guest satisfaction. Ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff. Experience in hiring, training, and retaining employees is a plus. Candidate will have also demonstrated leadership skills, including coaching, directing, and motivating the team. A minimum of 1 year of experience as a shift lead or manager in full service, casual dining or quick service restaurant is a requirement.

Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy's is the place for you! Growth opportunities are available to candidates who demonstrate pride, service

and that attention to detail that makes Freddy's successful.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Benefits:

• Competitive pay based on experience with Bonus potential
• Comprehensive Health Benefits to include:
• Medical, Dental and Vision
• Short-term and Long-term disability insurance
• 401(k) Retirement Plan with current company match after 1 year of service
• Paid Time Off: One-week after 90 days; addt'l PTO annually after 1 year
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid Training
• Advancement opportunities

AOM, llc. is a franchisee of Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.