General Manager

Epicfitnessgroup; Detroit, Northern (MI, KY); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Great growth opportunities

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing program

Free Black Card Membership

Paid time off increases with tenure

Employee Referral Program

A sparkling clean work environment

Job summary

Planet Fitness is seeking a General Manager in Detroit, MI to lead club operations, drive member satisfaction, and guide a motivated team to achieve targets. You will ensure a welcoming, clean, and safe environment while delivering exceptional service and managing payroll and promotions.

The role rewards growth with comprehensive benefits, including health coverage, a strong 401(k) plan, profit sharing, and a company culture that emphasizes inclusivity and community engagement.

Qualifications

• Minimum of 2 years’ experience managing customer-focused teams in fitness, hospitality, restaurant or similar industry.
• High School diploma or equivalent required.
• Strong leadership, team building, and coaching skills.
• Excellent written and verbal communication skills.
• Must be able to lift 45 pounds.

Responsibilities

• Oversee the entire operation and management of the Club, ensuring positive member experience, teamwork, and operational excellence.
• Interview, hire, and train new staff; ensure proper staffing based on business needs.
• Conduct evaluations and performance reviews for all staff.
• Maintain a clean, organized, and orderly club; ensure profitability and safety.
• Handle timecard administration and follow company policies; train staff on promotions.

Skills

Leadership

Customer service

Conflict resolution

Organizational skills

Communication

Education

High School diploma or equivalent

Job description

General Manager# General ManagerDetroit, MI 48203## OverviewSalary Range$52,000.00 - $65,000.00 Salary/yearJob ShiftFull Time## DescriptionReady to lead, inspire, and grow with one of the fastest-growing fitness brands? As a **General Manager** at Planet Fitness, you’ll create an exceptional “Judgement Free” environment, deliver outstanding customer service, and motivate your team to exceed goals while fostering a welcoming and positive atmosphere for every member.**Perks and Benefits:*** Great growth opportunities - we are a dynamic and growing company!* Medical, Dental and Vision insurance benefits* 401(k) with a generous employer match* Profit sharing program* FREE Black Card Membership* Paid time off that increases with tenure* Employee Referral Program* A sparkling clean work environment (where we all pitch in to keep the club pristine!)**Responsibilities:*** The General Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork, and operational excellence.* The General Manager always ensures excellence in Member Services by creating a welcoming environment.* Interview, hire, and train new staff.* Ensures proper staffing and coverage in the club based on business needs.* Conducts all evaluations and performance reviews for all staff in the club.* Maintains a clean, organized, and orderly club.* Ensures club profitability and financial success.* Ensures the safety and protection of the employees and members in the club and the entire club property.* Handle timecard administration and properly follow all Planet Fitness policies and guidelines as they pertain to employee pay.* Train staff on and execute local and national promotions.## Qualifications**Requirements and Skills:*** Must be 18 years of age or older.* Minimum of 2 years’ experience managing customer-focused teams in the fitness, hospitality, restaurant or similar industry* A career path that reflects increasing levels of responsibility and proven success delivering measurable results* High School diploma or equivalent required* Strong leadership, team building, and coaching skills* Exceptional customer service and conflict resolution skills* Strong organizational, problem-solving, and planning skills* Excellent written and verbal communication skills* Continual standing and walking during your shift.* Continual talking to members and potential members in person and on the phone during your shift.* Must be able to lift 45 pounds.**What It Means to Join the Planet Fitness Team:**Joining Planet Fitness means living our **EPIC values** – **Executional Excellence, People First, Integrity, Customer Mania** – and being part of a diverse, inclusive workplace that values growth, wellness, and giving back to the community.Equal Opportunity Employer