Manager In Training

Ifh Ct Operations, Inc; Naugatuck (CT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Parental leave

Retirement plan

Tuition reimbursement

Vision insurance

Free Black Card membership

Job summary

Planet Fitness in-person opportunity for a General Manager in Training to train with an current GM and lead a team focused on delivering exceptional member experiences and driving revenue growth. Based in Connecticut, the role oversees daily operations, budgeting, and staff development.

You will recruit, manage and develop front-desk staff and fitness instructors while ensuring opening/closing procedures, deposits, compliance, and high service standards.

Qualifications

• Two+ years of supervisor or manager experience in a high-volume restaurant or retail environment, or Planet Fitness experience preferred.
• Familiarity with Microsoft Office applications (Word, Excel).
• A High School Diploma or Equivalent required.
• A Bachelor's Degree or four years supervisor or manager experience preferred.
• Ability to travel to other clubs as needed.
• Bilingual a plus.

Responsibilities

• Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
• Ensure the club opens and closes on time as scheduled using proper protocols.
• Address issues with employees and members in a respectful and timely manner.
• Promote a superior customer experience within the club.
• Complete annual Management appraisals.
• Actively promote the Planet Fitness brand within local communities.
• Ensure accurate and timely daily deposits.
• Monitor compliance with all policies, procedures and standards.
• Monitor staff performance to meet or exceed revenue goals.
• Monitor inventory and payroll/scheduling to keep staffing adequate.
• Coordinate Brand Excellence Review and monthly self-inspections.
• Ensure accuracy of club documentation.

Skills

Staff management

Customer service

Scheduling

Communication

Problem solving

Microsoft Office

Education

High school diploma

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

Manager in TrainingPlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of a General Manager in Training. The General Manager in Training will train alongside a current General Manager to lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager in Training is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service.Essential Duties and Responsibilities:Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.Ensure the club opens and closes on time as scheduled using the proper protocols.Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.Promote a superior customer experience within the clubComplete annual Management appraisals.Actively promote the Planet Fitness brand within local communities.Ensure accurate and timely daily deposits.Ensure and monitor compliance with all policies, procedures and standards.Monitor performance and effectiveness of staff to meet or exceed revenue goals.Monitor inventory in the club, ensuring there are adequate supplies.Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.Responsible for Brand Excellence Review coordination and on-going preparation.Responsible for completing monthly self-inspections.Ensure the accuracy of club documentation.Typical Hours (Initial training hours may vary as well as when the needs of the facility change.)Monday: 9:00am - 7:00pmTuesday: 9:00am - 7:00pmWednesday: 9:00am - 7:00pmThursday: 9:00am - 5:00pmFriday: 9:00am - 3:00pmSaturday: OFFSunday: OFFSkillsAbility to manage multiple responsibilitiesSolid work ethic with strong decision-making skillsSelf-starter who takes initiative with minimal direction and supervisionComfortable working a flexible rotating scheduleBasic computer, math, and communication skills requiredSuperior customer service skills, preferably in the fitness industrySolid supervisory, diplomacy and listening skillsBasic computer proficiency (Microsoft Suite)Strong problem resolution skills.Hard working, goal oriented, enthusiastic and energetic!Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.Minimum QualificationsTwo (2+) years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)A High School Diploma Or Equivalent requiredA Bachelor's Degree or four years supervisor or manager experience preferredAbility to travel to other clubs as neededBilingual a plusBenefitsCompetitive Salary & 401K planCompany contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)Paid Time Off benefits (Applicable for Full Time Positions)Free Black Card membership and fun exercise incentivesPlanet Fitness is an Equal Opportunity EmployerBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Health insurance* Paid time off* Parental leave* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person