General Manager

ExperiGreen, Inc; Dayton (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

ExperiGreen, Inc. seeks a General Manager to oversee the lawn care and chemical services branch with revenue responsibility exceeding $8.5M, steering profitability and strategic direction.

Lead large teams, optimize operations, ensure regulatory compliance, manage schedules, budgets, and asset inventories, and drive client satisfaction through continuous improvement and strong leadership. The role requires a Bachelor’s degree (or equivalent), 7+ years in the field with 5+ in management, and

Qualifications

• Bachelor’s degree or equivalent experience required.
• 7+ years in lawn care/landscaping/chemical services with 5+ in management.
• Licenses: applicator licenses as required.

Responsibilities

• Supervise daily field operations to ensure on-time, within-budget service and high quality.
• Lead and motivate supervisors and staff to meet performance goals.
• Oversee scheduling for optimal route planning and resource use.
• Manage branch inventory of chemicals, tools, and equipment.
• Monitor service delivery to meet customer expectations and satisfaction.
• Evaluate and improve processes to increase efficiency and reduce costs.
• Report performance to senior management and implement corrective actions.
• Develop and manage the branch budget to maximize profitability.

Skills

Leadership

Communication

Budgeting

CRM

Operations management

Customer service

Problem solving

Microsoft Office

Time management

Continuous improvement

Education

Bachelor's degree

Master's degree / certifications

Tools

CRM systems

Office software

Job description

The General Manager is responsible for overseeing the overall operations, profitability, and strategic direction of the lawn care and chemical services branch >$8.5M.

Education:

• Bachelor’s degree in business management, horticulture, or a related field or equivalent experience is required.
• Master’s degree or relevant certifications (e.g., in business management or industry-related areas) is a plus.

Experience:

• Minimum of 7 years of experience in the lawn care, landscaping, or chemical services industry, with at least 5 years in management.
• Proven experience in managing large teams, driving revenue growth, and overseeing complex operations.
• Experience with P&L management, budgeting, and strategic business planning.
• Obtaining and maintaining applicator license(s) by applicable state(s) is required.

Skills:

• Strong leadership, communication, and interpersonal skills.
• Proven ability to develop and execute business strategies that drive growth and profitability.
• Strong financial acumen with experience managing budgets and ensuring cost control.
• Exceptional problem-solving, decision-making, and organizational skills.
• Excellent customer service and client relationship management abilities.
• Proficiency in Microsoft Office Suite, CRM systems, and business management software.
• Excellent organizational, time-management, and problem-solving abilities.
• Knowledge of operational best practices and continuous improvement strategies.

General Responsibilities:

• Supervise the management of daily field operations, ensuring all services are completed on time, within budget, and to the highest standards of quality.
• Lead, manage, and motivate a team of supervisors and support staff to ensure they meet performance and quality goals.
• Oversee the management of scheduling, ensuring optimal route planning and resource utilization to maximize efficiency and minimize operational costs.
• Responsible for management of branch inventory (chemicals, tools, and equipment).
• Monitor service delivery to ensure that customer expectations are met, resolve service issues promptly, and ensure high levels of customer satisfaction.
• Continuously evaluate and improve operational processes to increase efficiency, reduce costs, and enhance the overall customer experience.
• Report performance results to senior management and implement corrective actions as necessary.
• Develop and manage the branch budget, focusing on cost control and maximizing profitability.
• Ensure that the company adheres to all local, state, and federal regulations regarding pesticide use, chemical application, and worker safety. Manage audits and inspections to maintain compliance.

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.