Branch Manager

Confidential; Florida; On-site; USD 90,000 - 130,000; Full time

Job summary

Confidential in Florida seeks an experienced operations leader to develop and maintain client relationships, monitor job quality, and ensure contract services are delivered. You will oversee budgets, costs, and staffing, while coordinating with FP&A to track branch performance and drive profitability.

The role requires extensive experience managing multi-million-dollar operations, strong accounting knowledge, and CPCO certification or progression.

Qualifications

• 3+ years landscaping or service industry experience required.
• 3+ years of managing multi-million-dollar operations required.
• Experience with business accounting and profit and loss statements required.
• Demonstrated skills in project and time management, team motivation and leadership, decision making, revenue recognition, and computer software systems.
• Possess or obtain CPCO license within 9 months of employment.
• Bachelor’s degree in horticulture/other related field or business management preferred
• Experience in Landscape Operating Systems preferred

Responsibilities

• Develop and maintain relationships with all clients and proactively engage with key clients.
• Inspect key client properties to monitor performance and overall job quality while ensuring all contractual services are provided.
• Ensure customer retention goals are met.
• Manage annual budget and forecasting of projected revenues by service line.
• Manage monthly expenditures, aligning with sales and forecasted budget.
• Monitor direct costs including labor, materials, and subcontractors to ensure monthly gross margin goals are achieved.
• Oversee branch asset inventory and needs.
• Work with FP&A team to accurately track branch performance.
• Identify staffing needs and assist with acquiring, managing, and retaining talent.
• Conduct and/or coordinate all required training to ensure employees are adequately trained and able to effectively perform and improve in their job.
• Monitor branch safety record, implement methods to improve safe workplace practices, and promote a safety-focused culture.
• Implement and enforce policies and procedures as issued by the company.
• Ensure new sales goals for the branch are properly budgeted.
• Understand and accurately estimate jobs.
• Communicate with, counsel, train, discipline, review, and create development plan(s) for employees.

Skills

Client relationship management

Team leadership

Project and time management

Decision making

Revenue recognition

Computer software systems

Budgeting and forecasting

Cost control

Education

CPCO license

Bachelor's degree in horticulture or business management

Tools

Landscape Operating Systems

Job description

• Develop and maintain relationships with all clients and proactively engage with key clients
• Inspect key client properties to monitor performance and overall job quality while ensuring all contractual services are being provided
• Ensure costumer retention goals are met
• Manage annual budget and forecasting of projected revenues by service line
• Manage monthly expenditures, aligning with sales and forecasted budget
• Monitor direct costs including labor, materials, and subcontractors to ensure that monthly gross margin goals are achieved
• Oversee branch asset inventory and needs
• Work with FP&A team to accurately track branch performance
• Identify staffing needs and assist with acquiring, managing, and retaining talent
• Conduct and/or coordinate all required training to ensure employees are adequately trained and able to effectively perform and improve in their job.
• Monitor branch safety record, implement methods to improve safe workplace practices, and promote a safety-focused culture
• Implement and enforce policies and procedures as issued by the company
• Ensure new sales goals for the branch are properly budgeted
• Understand and accurately estimate jobs
• Communicate with, counsel, train, discipline, review, and create development plan(s) for employees

Qualifications:

• 3+ years of landscaping or service industry experience required.
• 3+ years of managing multi-million-dollar operations required.
• Experience with business accounting and profit and loss statements required.
• Demonstrated skills in project and time management, team motivation and leadership, decision making, revenue recognition, and computer software systems.
• Possess or obtain CPCO (Certified Pest Control Operator) license within 9 months of employment.
• Bachelor’s degree in horticulture/other related field or business management preferred
• Experience in Landscape Operating Systems preferred