General Manager

Kalo Companies; Davenport (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector seeks a passionate General Manager who will uphold brand standards while focusing on customer satisfaction and operational efficiency. This mid-senior level role includes overseeing daily operations, staff management, and fostering a positive work environment to drive company growth.

Qualifications

• Restaurant management experience preferred.
• Must complete Manager in Training program (8-10 weeks).
• Ability to work nights and weekends.

Responsibilities

• Oversee day-to-day operations and team members.
• Implement and enforce company policies.
• Create positive guest experiences.

Skills

Leadership

Interpersonal Communication

Organizational Skills

Time Management

Initiative

Job description

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This range is provided by Kalo Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.
  
  

Requirements & Skills

• Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*
• Restaurant management experience preferred.
• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Excellent time management skills
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• 50+ hour work week
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)
• Be involved in the local community.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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