General Manager

Freddy’s Frozen Custard & Steakburgers; Colorado Springs (CO); On-site; USD 53,000 - 70,000; Full time

Benefits offered by this job

Bonus plan

Profit-sharing

Unlimited PTO

Health insurance reimbursement plan

Dental insurance

Life insurance

Professional development

Job summary

KMG is seeking an energetic Operating Partner for Freddy’s Frozen Custard and Steakburgers to lead restaurant operations and drive exceptional results. The ideal candidate will be a high-energy leader who develops future leaders, implements local store programs, and ensures compliance with company policies while delivering top guest experiences and financial performance.

You will recruit, train, and coach the management team, monitor performance, and promote Freddy’s in the assigned community.

Qualifications

• Experience leading restaurant teams.
• Ability to manage budgets and performance metrics.
• Strong leadership and integrity.

Responsibilities

• Lead and develop the restaurant leadership team to achieve financial and guest satisfaction goals.
• Forecast, plan, and implement local store marketing programs in collaboration with the ADO and other OPs.
• Ensure compliance with company policies, safety codes, and labor/budget targets.
• Recruit, train, and coach staff; monitor performance and conduct regular reviews.
• Promote Freddy’s in the assigned community and maintain brand standards.

Skills

Leadership

People development

Strategic thinking

Communication

Emotional intelligence

Creativity

Accountability

Job description

At KMG, our Operating Partners aren't just General Managers, they're partners in our business. If you are seeking the opportunity to profit from your hard work and thrive in a growing company, we have the career opportunity for you!

Operating Partner

KMG is seeking a talented, competitive, culture-building Operating Partner for Freddy’s Frozen Custard and Steakburgers! Our ideal candidate is a high-energy LEADER who wants to make an impact on the team, the results, and the community.

Salary Range: $55K-$70K

Benefits include:

• Bonus plan-Profit-sharing plan, & period performance bonuses
• Unlimited PTO on an honor system
• Health insurance reimbursement plan
• Dental insurance
• Life insurance
• Professional development and upward growth opportunities

This candidate is:

• Passionate about developing future leaders.
• One who leads by example with high integrity.
• Accountability-driven.
• A leader instead of a manager.
• Thinks outside the box, and is creative and solution-focused.
• Empathetic with high emotional intelligence.

To achieve this, it is the responsibility of the OP to provide positive leadership and support to any Associate Partner (AP), Shift Specialists (SS), and Other Restaurant Staff that report directly to the OP; regularly review restaurant performance, promote Freddy’s in the assigned restaurant community; conduct inspections, ensure compliance with company policies/procedures and government regulations; work to motivate and develop the skills of the management staff, and perform all other duties necessary to meet company objectives.

This is accomplished in part through the following functions.

Essential Functions

1. 1. Provides input and recommendations to the ADO in preparing an annual forecast and business plan for the restaurant managed and when plan is approved, continuously monitors store performances compared to this plan, taking action and/or making recommended adjustments to the ADO.
2. 2. Recommends and Implements approved Local Store Marketing (LSM) Programs in coordination with the ADO and other OP’s as appropriate for each period, and quarter. Continuously analyzes and evaluates the effectiveness of all marketing programs’ impact on the restaurant supervised. Assists direct reports in development, recommendation and implementation of LSM initiatives through restaurant action plans.
3. 3. Manages accomplishment of Key Financial Measures:
4. a. Cost of Sales, Labor Cost and Store-Controllable factors are analyzed on a daily, weekly, and accounting period basis for the restaurant and takes steps to correct any unacceptable variance from established standards and financial plan.
5. b. Ensures compliance with cash control and security procedures.
6. c. Ensures appropriate product inventories are maintained and are consistent with projected business.
7. d. Maintains high quality standards within budgeted expense objectives.
8. 4. Recruits, selects, hires, trains, and promotes qualified team members and ensures that adequate staffing levels are maintained at all times for business conditions.
9. 5. Develops, coaches, and disciplines direct reports to performance of the goals and objectives for their positions while maintaining operational excellence and Brand systems requirements.
10. 6. Ensures KMG’s desired culture is cultivated and maintained at all staff levels within the restaurant.
11. 7. Ensures compliance with company policies and procedures regarding employment matters.
12. 8. Conducts regular performance reviews for all management staff supervised.
13. 9. Takes steps to motivate and support those supervised in efforts to reach restaurant business objectives.
14. 10. Is constantly aware of team satisfaction issues and turnover and takes steps to maintain a positive environment and correct any problem areas immediately.
15. 11. Creates and updates direct reports’ personnel files in compliance with local, state, and federal regulations.
16. 12. Ensures consistent guest satisfaction ratings, including speed, are at or above Freddy’s national average.
17. 13. Ensures all guest concerns are addressed and resolved in a timely manner.
18. 14. Ensures all Freddy’s operational requirements are adhered to.
19. 15. Ensures Occupational Safety & Health Act, local health and safety codes, and KMG’s safety and security policies are met.
20. 16. Ensures all required training programs and LTO’s are planned for and implemented effectively in the assigned restaurant.
21. 17. Maintains professional and technical knowledge by attending approved KMG management meetings.
22. 18. Ensures a physical inventory count is conducted weekly and data entered accurately.
23. 19. Ensures deposits are taken to the bank in compliance with KMG’s banking policy.
24. 20. Ensures products and supplies received are stored appropriately.
25. 21. Ensures proper stock rotation and maintenance of acceptable quality.
26. 22. Verifies accuracy of calculated hours worked for team members and reports payroll bi-weekly.
27. 23. Ensures accurate and complete weekly and