General Manager

Benihana - Cleveland; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Voluntary Short Term Disability

401(k) Plan – Traditional and Roth

Employee Dining Discounts & Onsite Meа

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

Benihana - Cleveland is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure profitability while upholding brand standards. You will oversee team leadership, labor and costs, and collaborate with marketing in a high-energy, high-volume setting to develop talent and sustain exceptional service.

This role offers industry-leading compensation with performance bonuses, a comprehensive benefits package for full-time staff, and growth opportunities in a

Qualifications

• 8+ years of leadership in high-volume dining.
• Proven ability to drive sales and manage budgets.
• Strong business acumen and decision-making skills.
• Passion for hospitality, guest engagement, and high-energy environments.
• Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable).
• Ability to thrive in a fast-paced, high-energy restaurant atmosphere.

Responsibilities

• Lead daily operations and drive financial performance.
• Maintain brand standards and guest satisfaction.
• Oversee all restaurant functions including strategy, marketing and risk management.
• Ensure compliance with safety and health regulations.
• Recruit, hire and develop top talent for a high-performance team.
• Monitor costs to maximize profitability and guest traffic.

Skills

Leadership

Budgeting

Guest experience

Hospitality

Strategic planning

POS systems

Tools

MICROS

Aloha POS

OpenTable

Job description

Why Join Our Team?

• Industry-Leading Compensation:
  • Up to 25% of the base salary in performance-based bonuses
  • $24K annually in monthly kicker bonuses
• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
  • Voluntary Short Term Disability Insurance – Employee Paid.
  • Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid.
  • Traditional and Roth 401(k) Plan – All Employees
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do:

As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.

Key Responsibilities:

Operations Leadership

• Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
• Uphold THE ONE GROUP’s world-class service and hospitality standards
• Oversee all restaurant functions, including business strategy, marketing, and risk management
• Maintain compliance with corporate policies, food safety standards, and health regulations

Team Development & Staffing

• Recruit, hire, and onboard top-tier talent to support a high-performance culture
• Coach, train, and mentor team members to drive excellence and career growth
• Conduct regular performance evaluations and team-building initiatives

Financial & Business Performance

• Monitor sales, labor, and operating costs to maximize profitability
• Develop marketing initiatives and networking strategies to increase guest traffic and sales
• Set and execute sales forecasts, budget goals, and profitability strategies
• Ensure compliance with all financial reporting and cost management standards

What We’re Looking For:

• 8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
• A proven track record of driving sales, managing budgets, and leading successful teams
• Strong business acumen, financial expertise, and decision-making skills
• A passion for hospitality, guest engagement, and high-energy environments
• Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
• Ability to thrive in a fast-paced, high-energy restaurant atmosphere

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