Assistant General Manager (AGM)

The Press Club Grill; Buffalo (NY); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Daily tips

Weekly tips

Secret shopper bonus

Complimentary meals

Commuter benefits

Health insurance

Paid time off

401K

Referral program

Advancement opportunities

Job summary

Five Guys in Buffalo, NY is seeking Assistant General Managers to oversee daily restaurant operations, ensure guest satisfaction, and maximize profits. AGMs provide hands-on leadership across all shifts, supporting cashiers, lobby, grill, and opening/closing tasks while upholding company standards.

The role requires 2+ years in fast casual management, NY ServSafe certification, and 18+ years of age, with the ability to thrive in a fast-paced environment and communicate clearly.

Qualifications

• 2+ years of fast casual restaurant management experience.
• NY Level 1 ServSafe Certification.
• 18+ years of age.
• Ability to work in a fast-paced, noisy kitchen environment.

Responsibilities

• Effectively manage restaurant operations following company policies.
• Support staff across roles including cashier, lobby, grill, and opening/closing duties.

Skills

Team leadership

Communication

English proficiency

Cash handling

Cash register

Education

NY: Level 1 ServSafe Certification

Tools

Cash register

Job description

Salary: $19.50-20/hourly

What we offer:

• Daily/ Weekly tips
• Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
• Complimentary meal and drinks per shift
• Commuter benefits
• Insurance Plan ( Medical, Dental & Vision)
• Paid time off
• 401K program
• Referral program for bringing new members in to the team
• Opportunities for advancement

Assistant General Managers (AGMs)

effectively and efficiently manage the restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. AGMs provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Schedule:

• Available to work days and nights
• Available weekends and holidays
• Available to a variable schedule, per the needs of the business

Qualifications:

• 2+ year fast casual restaurant management experience
• NY: Level 1 ServSafe Certification
• 18+ years of age
• Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
• Function in a fast-paced and noisy kitchen environment
• Tolerance to temperature fluctuations
• Work with hazardous substances such as hot oil
• Read, write, speak, and understand basic English
• Communicate clearly
• Lead a team effectively
• Use a basic computer system (ex. cash register)
• Maintain general knowledge of FGNY: locations, transportation, management team, etc.
• Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates

Responsibilities:

Will be discussed during the interview and/or orientation

EQUAL OPPORTUNITY:

At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace. Reasonable accommodation will be considered and implemented in accordance with ADA requirements.

Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740:

https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf