General Manager

Goldfish Swim School - Burr Ridge; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Job summary

A leading swim school is looking for a General Manager to oversee daily operations in a supportive environment for children aged 4 months to 12 years. The role requires strong management skills and experience in the aquatic industry, ensuring a safe and positive experience for families. With a focus on maintaining service quality and staff oversight, this position offers a chance to lead a passionate team in fulfilling the mission of teaching children to swim safely.

Qualifications

• Experience in staff management and leadership.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily operations and ensure high-quality services.
• Supervise swim instructors and coordinate schedules.
• Handle customer inquiries and ensure compliance with safety standards.

Skills

Staff management

Organizational skills

Communication skills

Customer service skills

Conflict management

Knowledge of safety standards

Education

Bachelor's degree in Business Administration

Management or related field

Job description

1 week ago Be among the first 25 applicants

Goldfish Swim School's mission is to teach children how to swim safely and enjoy the water while making their experience Golden! We provide year-round, extraordinary swim lessons, in a child-friendly environment with small class sizes (4:1 student to teacher ratio), which offers the perfect amount of attention for children aged 4 months to 12 years old.

Role Description

The opening is for a full-time role as the General Manager of Goldfish Swim School - Burr Ridge. The General Manager is responsible for overseeing the daily operations, ensuring high-quality services, managing staff, all while maintaining a safe and positive environment for children and parents to come and learn this life-saving skill. Duties include, but are not limited to: supervising swim instructors, coordinating schedules, handling customer inquiries, supporting marketing initiatives, and ensuring compliance with safety standards. This role is on-site and located in the Greater Chicago Area.

Qualifications

• Experience in staff management and leadership
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Ability to manage and resolve conflicts
• Knowledge of safety standards and regulations
• Experience in the swim school or aquatic industry is a plus
• Bachelor's degree in Business Administration, Management, or related field is preferred
• This role reports directly to the Franchise Owner

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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