General Manager

Stretch Zone; Charlotte (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free stretch sessions

Quarterly team lunches

Annual holiday party

Wellness stipends available based on位置

Job summary

Stretch Zone in Charlotte, NC is seeking an Assistant Studio Manager to oversee day‑to‑day operations, drive membership growth, and help members experience practitioner‑assisted stretching while leading a high‑performing team. You’ll open the studio, greet members by name, check them in, and ensure comfort.

You will coach up to five Sales Associates, manage the schedule, answer phones, and pursue daily and monthly goals.

Qualifications

• Paid experience managing 1–2 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.

Responsibilities

• Open studio and ensure cleanliness and readiness for members.
• Greet members by name, check them in, and ensure comfort.
• Lead and coach up to five Sales Associates; manage schedule and phones.
• Support membership sales by communicating the value of practitioner‑assisted stretching.
• Track KPIs and ensure daily and monthly goals; resolve member questions professionally.
• Foster a culture of excellence, accountability, and service.

Skills

People management

Retail sales

Customer service

Communication

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

As an Assistant Studio Manager, you’ll oversee day‑to‑day operations, drive membership growth, and help members experience the benefits of practitioner‑assisted stretching—all while leading and developing a high‑performing team.

What We Offer

• Competitive pay, including base + commission
• Regular performance reviews with base pay increase potential
• Paid time off and paid holidays
• Paid management and on‑the‑job training
• Free stretch sessions
• Quarterly team lunches and an annual holiday party
• Wellness stipends available based on location

A Day in the Life

• Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members.
• As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
• Throughout the day, you lead by example—coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments.
• You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner‑assisted stretching.
• Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch.
• Every day, you're building a culture of excellence, accountability, and service.

Requirements

• Paid experience managing 1–2 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.

About Stretch Zone

Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.