General Manager

Workstream; Calabash (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Eggs Up! in North Carolina is seeking a hands-on General Manager to lead daily restaurant operations and uphold a consistently exceptional guest experience. You will recruit, coach, and develop managers and team members, while driving hospitality, accountability, and strong financial performance.

This role demands a proactive leadership style and a relentless focus on guest satisfaction. This position emphasizes labor optimization, food safety, brand standards, and collaboration with ownership

Qualifications

• Previous restaurant management experience required; General Manager experience strongly preferred.
• Strong leadership, communication, and team-development skills.
• Experience managing restaurant financial performance, including labor and food costs.
• Ability to coach employees, set clear expectations, and hold the team accountable.
• Strong organizational, problem-solving, and decision-making skills.
• Guest-focused mindset with a passion for hospitality.
• Ability to thrive in a fast-paced environment and remain composed under pressure.
• Flexible availability, including weekends and holidays as business needs require.
• Knowledge of restaurant safety, sanitation, and food-handling standards.

Responsibilities

• Lead daily restaurant operations and ensure a consistently exceptional guest experience.
• Recruit, hire, train, coach, and develop managers and team members.
• Create a positive, professional, team-oriented culture focused on hospitality and accountability.
• Maintain high standards for food quality, presentation, service, cleanliness, safety, and sanitation.
• Manage scheduling and labor to meet business needs while achieving labor goals.
• Monitor sales, food costs, labor costs, waste, and other key performance indicators.
• Identify opportunities to increase sales, improve profitability, and strengthen restaurant performance.
• Ensure proper cash handling, inventory management, ordering, and operational controls.
• Address guest concerns promptly and professionally and use feedback as an opportunity to improve.
• Conduct regular training, coaching, performance evaluations, and corrective action when necessary.
• Ensure compliance with company policies, brand standards, health regulations, and applicable employment laws.
• Maintain proper staffing levels and develop team members for future leadership opportunities.
• Partner with ownership and leadership to establish goals and execute restaurant initiatives.
• Build relationships within the local community and support marketing, catering, and community engagement efforts.
• Maintain a strong presence on the restaurant floor, especially during peak business periods.

Skills

Leadership

Communication

Team development

Operations management

Guest service

Job description

Key Responsibilities

• Lead daily restaurant operations and ensure a consistently exceptional guest experience.
• Recruit, hire, train, coach, and develop managers and team members.
• Create a positive, professional, team-oriented culture focused on hospitality and accountability.
• Maintain high standards for food quality, presentation, service, cleanliness, safety, and sanitation.
• Manage scheduling and labor to meet business needs while achieving labor goals.
• Monitor sales, food costs, labor costs, waste, and other key performance indicators.
• Identify opportunities to increase sales, improve profitability, and strengthen restaurant performance.
• Ensure proper cash handling, inventory management, ordering, and operational controls.
• Address guest concerns promptly and professionally and use feedback as an opportunity to improve.
• Conduct regular training, coaching, performance evaluations, and corrective action when necessary.
• Ensure compliance with company policies, brand standards, health regulations, and applicable employment laws.
• Maintain proper staffing levels and develop team members for future leadership opportunities.
• Partner with ownership and leadership to establish goals and execute restaurant initiatives.
• Build relationships within the local community and support marketing, catering, and community engagement efforts.
• Maintain a strong presence on the restaurant floor, especially during peak business periods.

Qualifications

• Previous restaurant management experience required; General Manager experience strongly preferred.
• Strong leadership, communication, and team-development skills.
• Experience managing restaurant financial performance, including labor and food costs.
• Ability to coach employees, set clear expectations, and hold the team accountable.
• Strong organizational, problem-solving, and decision-making skills.
• Guest-focused mindset with a passion for hospitality.
• Ability to thrive in a fast-paced environment and remain composed under pressure.
• Flexible availability, including weekends and holidays as business needs require.
• Knowledge of restaurant safety, sanitation, and food-handling standards.

What We're Looking For

We are looking for more than someone who can simply run a shift. We want a leader who takes ownership of the restaurant, develops people, creates an outstanding guest experience, and continually looks for ways to improve the business.

The successful candidate will be visible, engaged, proactive, and committed to building a restaurant where team members enjoy working and guests look forward to returning.

Looking for a fun, friendly place to work? Its all its cracked up to be, and more, at Eggs Up!