General Manager

Oliverhotelsandresorts; Bristol (VA); Presencial; USD 90.000 - 150.000; Jornada completa

Descripción de la vacante

OCI Hospitality is seeking a General Manager for our Bristol, VA hotel to lead all day-to-day operations and ensure excellent guest experiences. You will supervise staffing, manage budgets, forecast revenue, and align sales and marketing initiatives with brand standards.

The role requires strong leadership, financial acumen, and a visible presence in the community to promote guest satisfaction and operational excellence.

Responsabilidades

• Develops, coordinates and implements all day-to-day operations of the hotel
• Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues
• Maintains personal connections with guests, clients and community organizations
• Prepares annual operating budget to include a sales, marketing and revenue management plan
• Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action

Descripción del empleo

Description

Job Summary:

The General Manager provides leadership and management for all hotel operations including team member staffing and relations, budgeting and financial responsibilities, forecasting, sales and marketing, guest services and facilities management. The General Manager is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities:

• Develops, coordinates and implements all day-to-day operations of the hotel
• Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues
• Maintains personal connections with guests, clients and community organizations
• Prepares annual operating budget to include a sales, marketing and revenue management plan
• Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action