General Manager - The Carlin & The Tavern Underground

Destination Hospitality LLC; Breckenridge (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Job summary

A premier hospitality company in Breckenridge, Colorado seeks a General Manager to enhance guest experiences and lead a team committed to excellence. This role requires multi-year leadership in high-volume hospitality, financial acumen, and the ability to maintain service standards. The General Manager drives accountability and fosters a culture of growth, ensuring operational success and guest satisfaction. Competitive salary offers plus benefits including health insurance and paid time off.

Qualifications

• Multi-year leadership experience in premium or high-volume hospitality.
• Ability to manage P&L levers including sales and inventory.
• TIPS/ServSafe certification or ability to obtain.

Responsibilities

• Lead guest experiences with warm welcomes and attentive service.
• Recruit and develop FOH/BOH leaders with feedback and support.
• Ensure compliance with safety and operational standards.

Skills

Leadership experience in hospitality

Financial literacy

Strong communication skills

Empathy in guest service

Job description

JOB DESCRIPTION – GENERAL MANAGER

ABOUT DESTINATION HOSPITALITY

Destination Hospitality exists to create best-in-class hospitality experiences in destination resort markets. We believe hospitality is more than service—it is an art form rooted in genuine human connection, obsessive attention to detail, and a deep sense of place.

By thoughtfully curating food, drink, design, and service, we strive to ensure every guest leaves feeling welcomed, fulfilled, and genuinely better than before they arrived. Our culture is built on excellence in craft, unwavering hospitality, authenticity and integrity, community, empowerment and growth, and a shared sense of humor.

Every role at Destination Hospitality plays a critical part in shaping unforgettable moments. We don’t just hire employees—we cultivate memory-makers, connection creators, and hospitality professionals who are passionate about elevating the guest experience and growing together as a team.

POSITION SUMMARY

The General Manager is the business owner on site—responsible for guest experience, people development, operational excellence, and financial performance. This leader sets standards, coaches from the floor, and ensures the restaurant operates with heart, discipline, and accountability.

CORE RESPONSIBILITIES

Guest Experience & Service Excellence

• Lead from the floor; create warm welcomes, attentive table touches, and memorable farewells.
• Resolve guest concerns with empathy and urgency; capture preferences in OpenTable to personalize returns.

People, Culture & Training

• Recruit, onboard, schedule, and develop FOH/BOH leaders with clear goals and feedback.
• Model DH values; maintain a respectful, inclusive workplace with consistent standards and accountability.

Operations & Compliance

• Ensure cleanliness, safety, and facility standards; maintain accurate menus and daily communications.
• Uphold policy compliance and regulatory requirements (alcohol service, food safety, labor).

Financial & Business Acumen

• Own P&L levers (sales, labor, COGS); forecast, schedule, and manage inventory to plan.
• Use POS and reporting tools to monitor KPI performance and implement weekly action plans.

JOB‑SPECIFIC REQUIREMENTS

• Multi-year leadership experience in premium or high-volume hospitality.
• Financial literacy (labor models, COGS, inventory) and strong communication skills.
• TIPS/ServSafe (or ability to obtain). Nights/weekends/holidays as required.

COMPENSATION & BENEFITS

Compensation

• Salary: $70,000 – $90,000 DOE
• Quarterly performance bonus potential up to a 15% of base salary, with an additional end of year performance kicker potential of an additional 7.5% of base salary. Total annual bonus potential of 22.5% of base salary.

Management Benefits

• Health insurance eligibility for full‑time management: pre‑tax employer contribution up to $125 per pay period; medical, dental, vision, and accident plans available
• Paid time off: up to 80 hours PTO accrued per 2,080 hours worked during the first year, up to 120 hours of PTO accrued the second year, and increasing to up to 160 hours per year after 5 years of service; paid sick leave per Colorado law
• Tuition reimbursement up to $1,000 for pre‑approved, industry‑related coursework

WHY THIS ROLE MATTERS

The GM is the culture engine and accountability hub—translating brand standards into daily habits that guests feel at the door, at the table, and on the way out.