General Manager

Horizon Hospitality Associates, Inc.; Branson (MO); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off

Relocation assistance

Job summary

Horizon Hospitality Associates, Inc. is seeking a hands-on General Manager to lead operations across its upscale vacation rental portfolio. You will oversee housekeeping, maintenance, guest services, homeowner services, and administration while partnering with ownership.

This is an outstanding opportunity for an operational leader who builds teams, improves processes, and drives results in a high-growth, entrepreneurial setting. Relocation support is available for the right candidate.

Qualifications

• 7+ years of leadership experience in vacation rental management, hospitality, or property operations.
• Experience managing portfolios of 200–500+ vacation rental homes.
• Strong financial acumen with budgeting and forecasting experience.
• Excellent communication, leadership, and problem solving skills.

Responsibilities

• Lead day-to-day operations for a portfolio of 200–500+ vacation rental homes.
• Oversee housekeeping, maintenance, guest services, homeowner services, and administrative functions.
• Develop and implement systems to improve efficiency and profitability.
• Manage local employees, offshore teams, and vendors while fostering accountability and service excellence.
• Monitor budgets, financial performance, and operational metrics.
• Build strong relationships with homeowners, vendors, and strategic partners.
• Support growth initiatives and the company’s long‑term vision.

Skills

Leadership

Portfolio management

Hospitality operations

Financial acumen

Communication skills

Vendor management

Education

Bachelor's degree

Job description

A rapidly growing upscale vacation rental management company is seeking a hands‑on General Manager to lead operations across their portfolio. This individual will oversee all aspects of the business, including housekeeping, maintenance, guest services, homeowner services, and administration, while serving as a key partner to ownership.

This is an outstanding opportunity for a strong operational leader who enjoys building teams, improving processes, and driving results in a high‑growth entrepreneurial environment.

Compensation & Benefits

$120,000 - $130,000 + 20-30% bonus (OTE est. $150,000). Comprehensive health benefits. Paid time off. Long‑term growth potential with executive leadership opportunities & more.

Relocation

Yes, relocation assistance is available depending on the candidate, timeline, and current location.

Location / Schedule

On‑site. Must be operationally available during peak regional seasons, including weekends and holidays, while building sustainable structures that protect team time off.

Responsibilities

• Lead day‑to‑day operations for a portfolio of 200–500+ vacation rental homes throughout Northwest Arkansas.
• Oversee housekeeping, maintenance, guest services, homeowner services, and administrative functions.
• Develop and implement systems and processes that improve efficiency and profitability.
• Manage local employees, offshore teams, and vendor partners while fostering a culture of accountability and service excellence.
• Monitor budgets, financial performance, and operational metrics.
• Build strong relationships with homeowners, vendors, and strategic partners.
• Support growth initiatives and help execute the company's long‑term vision.

Qualifications

• 7+ years of leadership experience within vacation rental management, hospitality, or property operations.
• Experience managing portfolios of 200–500+ vacation rental homes, preferably large single‑family residences.
• Deep expertise in maintenance, housekeeping, and homeowner services operations.
• Experience managing a combination of employees, contractors, vendors, and offshore teams.
• Strong financial acumen with experience managing budgets and forecasting.
• Proven ability to lead in a fast‑paced, entrepreneurial environment.
• Excellent communication, leadership, and problem‑solving skills.

Preferred Qualifications

• Previous General Manager, Vice President, Director of Operations, or Chief Operating Officer experience.
• Exposure to sales, marketing, and revenue management functions.
• Bachelor's degree.

If you are a builder, operator, and people leader who enjoys rolling up your sleeves and creating scalable systems while delivering exceptional hospitality experiences, we'd love to hear from you.