General Manager

CBRE; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

401k

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Property Management General Manager in Boston to lead a team responsible for the operational and financial activities of large property portfolios. You will act as owner representative, ensure timely reports, and drive budgeted performance for clients.

Ideal candidates have a MA Real Estate License, a Bachelor's degree, and 5–8 years of relevant experience, with strong leadership and MS Office skills. This role emphasizes strategic planning and cross-functional collaboration.

Qualifications

• Bachelor's degree preferred with 5–8 years of relevant experience.
• Ability to lead the exchange of sensitive, complicated information and convey performance expectations.
• Leadership skills to motivate the team to achieve operational targets.

Responsibilities

• Provide formal supervision to employees and conduct performance evaluations.
• Coordinate and manage the team's daily activities and schedules.
• Respond to high-profile tenant needs and issues as primary contact for owners.
• Prepare and deliver reports to owners and clients.
• Develop and control annual budgets for operating and capital expenses; forecast plans and reports.
• Help create advanced programs for emergency recoveries.
• Prepare and approve legal notices and coordinate actions as needed.
• Review rent and CAM recovery charges for timeliness.

Skills

Leadership

Communication

Microsoft Office

Organizational skills

Massachusetts Real Estate License

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

About The Role

As a CBRE Property Management General Manager, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties.

About The Role

As a CBRE Property Management General Manager, you will be responsible for supervising the team responsible for all operational and financial activities of large portfolios of properties. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to high profile tenant needs and issues.
• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.
• Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances.
• Help create advanced programs that will assist the property with emergency recoveries.
• Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary.
• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.

What You’ll Need

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• An active Massachusetts Real Estate License is required

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Pay Disclaimer CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the General Manager is $150,000 annually and the maximum salary is $210,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401k, dental insurance, health insurance, life insurance, and vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).