General Manager

Ruth's Chris Steak House; Birmingham (AL); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their Birmingham location. This role requires balancing guest satisfaction, employee engagement, and financial success. The ideal candidate will have a strong background in restaurant management, exceptional leadership skills, and a commitment to delivering outstanding customer service. You'll be responsible for fostering a positive work environment, implementing effective operational strategies, and ensuring compliance with health and safety regulations. If you're ready to take your career to the next level in a dynamic environment, this opportunity is perfect for you.

Benefits

Competitive Pay

Weekly Pay Check

Monthly Bonus Opportunities

PTO

Health Insurance

401k Plus Company Match

Employee Discount

Manager Meals

Employee Assistance Program

Qualifications

• Proven experience as a General Manager in the restaurant industry.
• Strong leadership skills with the ability to motivate a diverse team.

Responsibilities

• Recruit, train, and supervise a diverse team of employees.
• Oversee day-to-day operations to ensure smooth functioning of the restaurant.

Skills

Leadership

Customer Service

Financial Management

Communication

Problem Solving

Attention to Detail

Education

Bachelor's Degree in Business or Hospitality Management

Tools

Point of Sale Systems

Scheduling Software

Job description

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Description

Ruth's Chris Steak House General Manager:

Description

Ruth's Chris Steak House General Manager:

Ruth's Chris Steak House is looking for a General Manager for our Huntsville location! Put your application in today!

https://ruthschris.net/about-us/career-opportunities/job-opportunities/

The General Manager is the overall leader in the restaurant responsible for maintaining the quality and hospitality standards of Ruth's Chris Steak House and ultimately delivering financial and qualitative success. To achieve this, the manager must be an expert at balancing the needs of the guests, employees and financial partners.

Benefits

Competitive Pay

Weekly Pay Check

Monthly Bonus Opportunities

PTO

Health Insurance

401k Plus Company Match

Employee Discount

Manager Meals

Employee Assistance Program

Typical General Manager Responsibilities

• Recruit, train, and supervise a diverse team of employees, including hiring, scheduling, and performance management.
• Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service.
• Provide coaching and mentorship to team members, ensuring their professional growth and development.
• Conduct regular staff meetings to communicate goals, policies, and operational updates.
• Oversee day-to-day operations to ensure smooth functioning of the restaurant.
• Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, back-of-house, and customer service.
• Maintain a clean, safe, and welcoming environment for both employees and guests.
• Monitor inventory levels, track food costs, and implement cost-control measures to maximize profitability.
• Collaborate with the kitchen staff to ensure timely food preparation and quality control.
• Maintain a strong focus on providing exceptional customer service and ensure guest satisfaction.
• Handle customer feedback, complaints, and resolve any issues promptly and professionally. Train in de-escalation.
• Regularly interact with guests, build relationships, and address their needs and concerns.
• Implement strategies to enhance the overall dining experience and promote repeat business.
• Develop and manage the restaurant's budget, including revenue forecasts, cost analysis, and expense control.
• Monitor financial performance, review financial statements, and implement strategies to improve profitability.
• Analyze sales trends, customer preferences, and market conditions to identify opportunities for growth.
• Implement effective pricing strategies and promotions to increase revenue.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Conduct regular inspections to maintain cleanliness and hygiene throughout the restaurant.
• Train staff on proper safety procedures and maintain documentation for health inspections.
  
  

Is capable of writing challenging sales and marketing plans for the restaurant to ensure growing sales and can fully engage the community. Creates a culture of AM - Always Marketing

The General manager must set the example for professional behavior, on and off the job. Fraternization with employees is not allowed. The manager is expected to maintain a professional circle of influence outside the restaurant

Maintains a culture of constant ongoing training and continuous improvement with no excuses

The ideal candidate will possess the following credentials at a minimum:

A four year degree in business, preferably hospitality management

Excellent oral and written communication skills - if you can't format and proof read your own resume, do not apply for this job

Excellent computer skills with the ability to learn a new computer application quickly and follow the standards associated with it

Above average knowledge of wine, food & spirits

Integrity, honesty, accountability, a passion for hospitality and an incapability of making excuses for anything less than excellence

A natural surplus of hospitality extended to guests, employees and vendors no matter the circumstances

An unusually attentive focus on details and a compulsive desire to make even the smallest details perfect

Above all, a desire to be the best

Requirements

• Proven experience as a G.M. or in a similar leadership role within the restaurant industry.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent customer service and problem-solving abilities.
• Proficient in financial management, budgeting, and cost-control techniques.
• Outstanding communication and interpersonal skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of health and safety regulations and compliance standards.
• Flexibility to work evenings, weekends, and holidays.
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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