General Manager

Lakeview Marina & High Dive HiFi Lounge, Birmingham, AL; Birmingham (AL); On-site; USD 75,000 - 110,000; Full time

Job summary

High Dive in Birmingham, AL seeks an experienced General Manager to lead daily operations of a hospitality and entertainment concept. The GM will oversee food, beverage, dining, outdoor activity, and events, guiding a team of ~25 staff and several managers and shift leaders.

Reporting to the Director of Operations, this role requires hands-on leadership, P&L accountability, and a proven track record in live music or high-volume hospitality environments.

Qualifications

• 10+ years of experience in restaurant, bar, or hospitality operations.
• 5+ years as a General Manager.
• Direct accountability for a P&L or key controllable costs, including food, beverage, and labor.
• Experience leading a team of 15+ employees.
• Direct ownership of scheduling, labor planning, and labor cost management.
• Familiarity with inventory, invoicing, and scheduling systems.
• Strong operational leadership and the ability to set direction, maintain accountability, and lead visibly during service.
• Availability to work Friday, Saturday, and Sunday, including evenings.
• Experience leading a live music, event-driven, or high-volume weekend hospitality concept is especially valuable.

Responsibilities

• Own daily operations across food, beverage, dining room service, outdoor activity, and event programming.
• Lead, develop, and hold accountable the Beverage Manager, Kitchen Manager, shift leaders, and broader operating team.
• Build schedules based on forecasted business, labor budgets, and sales-per-labor-hour expectations.
• Manage controllable costs, including food, beverage, supplies, waste, and labor.
• Monitor operational KPIs and provide consistent reporting to leadership.
• Set a clear plan for each shift and position team members according to anticipated and real-time business needs.
• Drive consistent execution of established culinary, hospitality, safety, and operational systems.
• Maintain a strong floor presence and step into the areas where leadership is most needed.
• Build a culture of communication, accountability, development, retention, and genuine hospitality.
• Partner with leadership to refine High Dive’s operating systems and standards as the concept continues to grow.

Skills

Scheduling ownership

Labor planning

Labor cost management

P&L accountability

Food & beverage operations

Job description

High Dive is seeking an experienced General Manager to lead the daily operations of one of Birmingham’s most distinctive hospitality and entertainment concepts.

Designed around an acoustically engineered, high-fidelity listening experience, High Dive brings together food, beverage, live music, DJ programming, and outdoor entertainment.

The broader campus includes a 600-person standing-capacity amphitheater, national acts, recurring jazz and DJ programming, food trucks, retail tenants, and additional guest experiences.

This is an opportunity for a confident, hands-on hospitality leader to help shape a growing concept while delivering an exceptional experience for every guest and team member.

The Opportunity

Reporting to the Director of Operations, the General Manager will oversee the full operation and serve as the connection between senior leadership and the operating team.

The GM will directly lead approximately four managers and shift leaders—including the Beverage Manager and Kitchen Manager—who collectively oversee a team of approximately 25 employees.

This is a highly visible role for a leader who thrives on the floor, sets a clear plan for every shift, and knows how to align people, labor, and resources with the needs of the business.

What You’ll Do

• Own daily operations across food, beverage, dining room service, outdoor activity, and event programming
• Lead, develop, and hold accountable the Beverage Manager, Kitchen Manager, shift leaders, and broader operating team
• Build schedules based on forecasted business, labor budgets, and sales-per-labor-hour expectations
• Manage controllable costs, including food, beverage, supplies, waste, and labor
• Monitor operational KPIs and provide consistent reporting to leadership
• Set a clear plan for each shift and position team members according to anticipated and real-time business needs
• Drive consistent execution of established culinary, hospitality, safety, and operational systems
• Maintain a strong floor presence and step into the areas where leadership is most needed
• Build a culture of communication, accountability, development, retention, and genuine hospitality
• Partner with leadership to refine High Dive’s operating systems and standards as the concept continues to grow

What We’re Looking For

• 10+ years of experience in restaurant, bar, or hospitality operations
• 5+ years of experience as a General Manager
• Direct accountability for a P&L or key controllable costs, including food, beverage, and labor
• Experience leading a team of 15 or more employees, including hourly team members
• Direct ownership of scheduling, labor planning, and labor cost management
• Familiarity with inventory, invoicing, and scheduling systems
• Strong operational leadership and the ability to set direction, maintain accountability, and lead visibly during service
• Availability to work Friday, Saturday, and Sunday, including evenings

Experience leading a live music, event-driven, or high-volume weekend hospitality concept is especially valuable.

Schedule

• Wednesday through Sunday; High Dive is closed Monday and Tuesday
• Regular evening and weekend availability required

The General Manager will move fluidly between the dining room, bar, kitchen, outdoor areas, and events based on the needs of the business.

If you are an experienced hospitality leader who enjoys building strong teams, improving operations, and creating memorable guest experiences in a fast-paced environment, we would love to hear from you.