General Manager

Socket.dev; Bartlett (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus program

401(k) matching

Tuition assistance

Product discounts

Medical insurance

Paid time off

Job summary

HoneyBaked in Bartlett, TN seeks an experienced General Manager to lead store operations, drive sales, ensure customer service excellence, and maintain product quality. You will coach staff, develop talent, manage P&L, and execute a viable business plan with hands-on leadership.

We offer a leadership development path, balanced hours, competitive pay and benefits including a matched 401(k) and a generous bonus program tied to store profitability.

Qualifications

• Current GM from retail or restaurant environment with hands-on service focus.
• Proven ability to grow teams and improve store performance.
• Knows what affects the P&L and can execute a business plan.

Responsibilities

• Lead store operations and drive overall performance including sales, service, and quality.
• Coach and develop staff to deliver exceptional customer experiences.
• Own the P&L and implement the business plan with accountability.

Skills

P&L awareness

Business planning

Staff coaching

Retail/restaurant GM experience

Customer service leadership

Talent development

Seasonal hiring experience

Job description

The best General Managers are the ones who think like owners...

...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreach. We reward GMs who reach goals and live our Values through a generous bonus program that shares in store profitability. Our GMs lead the store operations and are responsible for achieving overall performance goals including sales, customer service, product quality, and staff development. Unlike most companies, we don't take a sink-or-swim approach to management - we have a multi week training program with experienced trainers. We're not hiring you to make sandwiches. We're hiring you to make decisions, so it's only fair we give you the tools to do the job.

Our Ideal Candidate:

Is a current GM from a retail or restaurant environment who is passionate about personal, hands-on service for their customers and can show how they've grown in previous roles. Is an absolute pro who knows what affects the P&L, can execute a business plan and would never compromise on the quality of the products they serve/sell. Has a strong desire to increase sales and build relationships in the community, and is a great coach who can identify and develop awesome talent (experience hiring seasonal workers a plus!)

What Makes US Different?

We're a 65+ year old brand with uncompromised quality...but we're #notstuffy. We believe in balance. We're closed on Sundays, and, other than four or five weeks a year, managers typically work about 50 hours per week. Our managers have full accountability of their store operations. Our Values -- yeah, every company says that. We really mean it.

• Love What We Do
• Serve Others
• Aim High
• Do The Right Thing
• Keep It Fun

What Can We Offer You?

A leadership development program to grow the best of the best. We're proud of the many people who've moved from store associate to senior leadership...and even to franchise ownership! Better balance in your life -- our operating hours mean minimal early mornings and late nights. Competitive pay and benefits, including a matched 401(k).

Benefits for full time General Managers include:

• medical
• dental and vision insurance options
• life insurance
• long term and short term disability coverage options
• paid time off including holidays
• a 401(k)
• A bonus program with almost unlimited earnings potential, based on store profitability (4x per year payout schedule)
• a tuition assistance program
• access to our Employee Assistance Program
• discounts on our fantastic products

What else to know?

Our store leaders must have a valid driver's license and reliable transportation. The role does require bending, stooping, standing for long periods, twisting and lifting products and supplies - some of which can weigh up to 65 lbs. - and working with a hot torch.

We're proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.