General Manager

Made in America Manufacturing; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Made in America is seeking a General Manager to lead its Austin-based precision machining facility, owning the site’s financial performance, operations, quality, and commercial execution. You will serve as the primary leader on the ground and partner closely with the CEO to drive strategy and growth.

This hands-on leadership role offers the opportunity to own and scale a manufacturing operation, build a high-performing team, and align production capabilities with growth objectives while

Qualifications

• 10+ years of leadership in metal manufacturing or related industries.
• Proven track record of managing full P&L responsibility.
• Experience leading precision machining or aerospace/defense preferred.
• Strong ability to scale operations in rapid-growth environments.
• Excellent communication with executive stakeholders.

Responsibilities

• Own full P&L for the Austin facility and align targets with operational execution.
• Lead site operations including manufacturing, quality, planning, and scheduling.
• Oversee customer relationships and negotiate to maximize commercial outcomes.
• Drive revenue growth by partnering with sales and leadership on key accounts.
• Act as hands-on leader on the shop floor while engaging with executives.
• Build and lead a high-performing cross-functional team across functions.
• Design organizational structure and talent strategy to scale the business.
• Lead capacity planning and allocate resources to meet demand.
• Establish KPIs and use data to drive performance and decisions.
• Foster a culture of Lean, 5S, and continuous improvement.
• Partner with CEO on site-level strategy and risk/opportunity updates.
• Ensure safety, quality, and regulatory compliance.

Skills

Leadership

P&L ownership

Manufacturing operations

Lean manufacturing

Quality management

Customer relationship management

Cross-functional leadership

Job description

Made in America is a high-margin, high-integrity platform at an inflection point. With a strong foundation of Tier 1 A&D customers and modern equipment, it is primed for scale. As the company enters a phase of transformational growth, we are hiring a General Manager to lead its Austin-based precision machining facility. This individual will have full responsibility for the site’s financial performance, operations, quality, and commercial execution, serving as the primary leader on the ground and a key partner to the CEO.

This is a highly visible, hands-on leadership role offering the opportunity to own and scale a manufacturing operation, drive performance, and build a high-performing team. The General Manager will play a critical role in executing site-level strategy, strengthening customer relationships, and ensuring alignment between production capabilities and growth objectives.

RESPONSIBILITIES

• Own full P&L performance of the Austin facility, including revenue growth, cost management, and overall profitability; ensure alignment between financial targets and operational execution.
• Lead all aspects of site operations, including manufacturing, quality, production planning, and scheduling, with accountability for throughput, on-time delivery, and overall production efficiency.
• Oversee and develop all customer relationships, managing account managers and acting as the final escalation point for customer issues; ensure high levels of customer satisfaction while driving commercial outcomes.
• Drive commercial execution and revenue growth by partnering with sales and leadership to strengthen existing accounts, negotiate contracts, and support the expansion of key customer relationships.
• Serve as a hands-on leader ("player/coach"), maintaining a strong presence on the floor while also engaging with executive leadership to ensure alignment on performance and priorities.
• Build, develop, and lead a high-performing cross-functional team, setting clear expectations, coaching leaders, and ensuring accountability across operations, quality, sales, and planning.
• Design and implement organizational structure and talent strategy, ensuring the right people are in the right roles and identifying opportunities to add or upgrade talent as the business scales.
• Lead capacity planning and resource allocation, aligning labor, equipment, and production capabilities with customer demand and revenue targets.
• Establish and manage key KPIs and operational metrics (e.g., on-time delivery, quality, throughput, cost of poor quality), using data to drive performance and decision-making.
• Drive a culture of continuous improvement, implementing best practices such as Lean, 5S, and process discipline to improve efficiency, reduce waste, and enhance quality.
• Partner with executive leadership on site-level strategy execution, translating broader company objectives into actionable plans for the Austin facility.
• Provide proactive communication with the CEO, including regular updates on performance, risks, operational challenges, and growth opportunities.
• Ensure compliance with all relevant safety, quality, and regulatory standards, maintaining a culture of accountability and operational excellence.
• Lead problem-solving and escalation management, responding quickly to operational or customer issues while implementing long-term solutions to prevent recurrence.

SKILLS + EXPERIENCE REQUIRED

• 10+ years of leadership experience in metal contact manufacturing or related industries.
• Background in precision machining or aerospace & defense (A&D) would be preferred.
• Proven experience managing full P&L responsibility and driving financial performance.
• Demonstrated success leading teams and scaling operations in rapid-growth environments.
• Strong operational and commercial acumen, with the ability to balance production, quality, and customer needs.
• Experience managing customer relationships and negotiations in a manufacturing environment.
• Ability to build, develop, and lead cross-functional teams.
• High level of ownership, accountability, and autonomy.
• Strong communication skills and ability to partner closely with executive leadership.