GENERAL MANAGER

Huntleigh USA CORPORATION; Austin (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

Huntleigh USA is seeking an experienced General Manager to oversee all operational, financial, and administrative functions at Austin-Bergstrom International Airport (AUS).

Reporting directly to the District Manager and/or Regional Director, the General Manager will provide leadership and strategic direction to ensure operational excellence, regulatory compliance, superior client service, and financial performance.

Qualifications

• High school diploma or equivalent.
• 2–5 years in aviation ops or related field.
• Strong leadership in operations, HR, admin, or finance.
• Excellent communication and organizational skills.
• Ability to work independently in a fast-paced setting.
• Proficiency with MS Office (Word, Excel, Outlook).

Responsibilities

• Direct and oversee airport operations at AUS.
• Develop staffing plans and schedules.
• Manage budget and P&L; oversee payroll.
• Ensure regulatory compliance and client service.

Skills

Leadership in operations

Communication skills

Organizational skills

Decision-making

Attention to detail

Time management

Education

High school diploma

Bachelor's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Job Location: AUSTIN TX - AUSTIN, TX 78719

Salary Range: $65,000.00 - $70,000.00 Salary/year

General Manager

Company: Huntleigh USA

Location: Austin-Bergstrom International Airport (AUS), Austin, Texas

Department: Operations

Reports To: District Manager and/or Regional Director

FLSA Status: Exempt

Compensation: 65K-70K

Why Join Huntleigh USA?

Huntleigh USA is a recognized leader in aviation security and passenger services, providing exceptional support to airlines, airports, and travelers nationwide. We are committed to operational excellence, employee development, customer satisfaction, and creating opportunities for career advancement.

As a General Manager, you will play a key leadership role in overseeing airport operations, developing high-performing teams, strengthening client relationships, and driving business success in a fast-paced aviation environment.

Position Summary

Huntleigh USA is seeking an experienced and highly motivated General Manager to oversee all operational, financial, and administrative functions at Austin-Bergstrom International Airport (AUS). Reporting directly to the District Manager and/or Regional Director, the General Manager will provide leadership and strategic direction to ensure operational excellence, regulatory compliance, superior client service, and financial performance.

The ideal candidate will possess aviation security, passenger services, airport operations, or related management experience, along with strong leadership, human resources, financial management, analytical, and customer relationship skills. This position requires sound judgment, professionalism, discretion, and the ability to thrive in a dynamic airport environment.

Essential Duties and Responsibilities

• Report directly to the District Manager and/or Regional Director regarding daily operational performance and communicate with the Huntleigh USA Corporate Office as required.
• Direct and oversee all Huntleigh USA operations at the assigned airport location and any ancillary facilities.
• Supervise airport service programs which may include:
  • Skycap Services
  • Wheelchair Passenger Services
  • Aircraft Security
  • Ramp Security
  • Unclaimed Baggage Security
  • Vendor Screening
  • Catering Security
  • Charter Flight Pre-Board Screening
  • Other contracted airport services
• Develop and maintain staffing plans and schedules to meet operational demands while optimizing productivity and revenue opportunities.
• Ensure the accuracy and timely submission of payroll records and maintain complete, compliant personnel and training documentation.
• Manage the operation's annual budget and Profit & Loss (P&L) performance, including oversight of billing activities and support for collection efforts on outstanding accounts.
• Immediately report unusual incidents, security concerns, operational disruptions, or other significant events to the District Manager, Regional Director, and Corporate Office.
• Ensure compliance with all applicable local, state, and federal regulations, as well as airport, airline, and Huntleigh USA policies and procedures.
• Serve as the primary liaison between Huntleigh USA, airline clients, airport authorities, government agencies, and other stakeholders.
• Oversee recruiting, interviewing, hiring, onboarding, training, coaching, and performance management of all employees.
• Ensure timely communication of security directives, operational procedures, and company policies to employees, clients, and leadership teams.
• Demonstrate exceptional professionalism, diplomacy, and problem-solving skills while handling sensitive and confidential matters.
• Manage labor relations and collective bargaining agreement requirements where applicable.

Qualifications

Required Qualifications

• High school diploma or equivalent required.
• Minimum of two to five years of experience in aviation operations, aviation security, passenger services, military leadership, customer service operations, or a related field, or an equivalent combination of education and experience.
• Strong leadership experience in operations management, human resources, administration, finance, and customer service.
• Excellent communication, interpersonal, organizational, and decision‑making skills.
• Ability to work independently and effectively in a fast‑paced and continually changing operational environment.
• Proficiency with Microsoft Office applications, including Microsoft Word, Excel, and Outlook.
• Ability to maintain attention to detail, prioritize tasks effectively, and consistently meet deadlines.

Preferred Qualifications

• Bachelor's degree in Business Administration, Aviation Management, Operations Management, or a related field.
• Previous airport operations or aviation security management experience.
• Experience managing unionized workforces and collective bargaining agreements.
• Multi‑site operational leadership experience.

Huntleigh USA is an Equal Opportunity Employer.