(MAF) Airport General Manager

United Ground Express, Inc.; Midland, Northern (TX, KY); Hybrid; USD 63,000 - 68,000; Full time

Benefits offered by this job

Flight privileges for employees and 2

Discount program with United Airlines

Paid time off and floating holidays

Medical plan options

401(k)

Paid training

Housing stipend

Job summary

United Ground Express, Inc. is seeking a General Manager at MAF Midland International, overseeing station operations and financial performance. You will lead daily activities, ensure safety and service quality, and develop the team to deliver a superior travel experience.

The role requires aviation leadership experience, flexibility for shifts, and a valid US driver’s license. Housing the team and vendor relations are part of responsibilities at this location.

Qualifications

• Minimum of 2 years aviation leadership experience.
• Ability to manage airport operations independently.
• Must possess and maintain a valid US state driver’s license.
• College Degree or equivalent work experience required.
• Must be flexible to work all shifts including holidays and weekends.

Responsibilities

• Lead day-to-day operations of the station and manage financial performance.
• Ensure compliance with safety requirements and security responsibilities.
• Develop and coach the station team to meet operational goals.
• Maintain positive work environment and strong employee relations.
• Manage vendor service contracts and station facilities.

Skills

Aviation leadership

Airport operations

Communication

Problem-solving

Budgeting

Leadership

Flexibility

Education

College degree or equivalent

Job description

MAF MIDLAND INTERNATIONAL AIR AND SPACE PORT

Salary Range / Hourly Rate

$63,000 - $68,000

Job Description

What to expect:

As a General Manager, at your station you will be an important part of our customers’ travel experience , serving as a key leader in station operations . You will lead your station’s day-to-day operations, ensuring smooth and efficient service delivery , and managing your station’s financial performance and metrics . Most importantly, y ou will lead and develop your team’s performance, creating a great place to work for your employees and creating a welcome environment for customers.

How you will make an impact:

• Proactively communicate changes or company initiatives to impacted workgroups
• Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results
• Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities
• Sets a positive example for the station team to ensure excellent customer service
• Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships
• Solicits customer feedback to understand customer needs and opportunities to improve their travel experience
• Demonstrates a calm demeanor during periods of high volume or irregular operations
• Provides coaching and direction to the station team to achieve operational goals
• Manages the operations budget, staffing forecasts and resource requirements
• Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees
• Responsible for compliance with Station controls and Internal Audit standards
• Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP)/internal divisions
• Manage vendor service contracts as required
• Other duties as assigned

What you will bring:

Required Experience, Qualifications & Skills:

• Minimum of 2 years aviation leadership experience
• Ability to manage airport operations independently
• Ability to work in a dynamic, fast paced operational environment
• Analytical thinking, goal-directed leadership, and service-oriented performance
• Strong communication and interpersonal skills
• Strong problem-solving skills and drive for excellence
• Organization and planning skills
• Must be able to perform well in high-pressure situations
• Must possess and maintain a valid US state driver's license. (Suspended,expired, revoked, or denied licenses are not valid.)
• Strong leadership skills, with the ability to develop, motivate, and coach others
• Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
• Previous service or operational experience required
• Previous supervisory experience required
• College Degree or equivalent work experience required

Preferred Experience, Qualifications & Skills:

• Experience in an airport leadership role (i.e., Local Ramp Instructor, Qualified Instructor, or Supervisor)
• Ability to understand and interpret detailed regulatory, safety, and security requirement
• Excellent verbal and written communication skills
• Experience managing day-to-day operations and service delivery
• Understanding of budgets, financial metrics, and performance management
• Strong focus on customer experience and satisfaction
• Effective communication with teams, leadership, and customers
• Ability to address operational challenges and make decisions

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan
• For this location, a total yearly housing stipend of $14.4K annually, to be paid out in monthly increments

ADA Specifications

• Ability to communicate and interact with others in the English language, both oral and written
• Ability to use computers and other office equipment
• Repetitive motions that may include the wrists, hands, and/or fingers
• Ability to utilize radio equipment for communications
• Ability to push, pull, lift 70lbs on a consistent basis
• Requires ability to sit, stand and walk for extended periods of time
• Ability to pass all pre-screening clearances applicable to position qualifications

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

Midland International Air & Space Port, Texas

Employer Privacy Policy

United Ground Express, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants needing assistance with an application should email us at [e-mail] .

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