General Manager

Freddy’s Frozen Custard & Steakburgers; Augusta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible scheduling

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an experienced General Manager to lead one of our Georgia restaurants. This hands-on leader will own performance, develop talent, deliver outstanding guest experiences, and drive strong operational and financial results.

The GM will oversee all daily operations, ensure food safety, manage labor and costs, and build a high-performing team. Strong leadership and a track record in fast-casual settings are preferred.

Qualifications

• Strong leadership, coaching, and team-development capabilities.
• Ability to manage labor, food cost, inventory, scheduling, and profitability.
• Proven track record in maintaining food safety and hospitality standards.

Responsibilities

• Lead, coach, develop, and hold accountable the restaurant management team and team members.
• Recruit, hire, onboard, train, and retain a strong restaurant team.
• Build a positive, respectful, and accountable restaurant culture.
• Ensure fast, friendly, accurate service and genuine hospitality for guests.
• Maintain Freddy’s standards for food quality, safety, cleanliness, and hospitality.
• Develop and manage employee schedules based on sales forecasts and business needs.
• Analyze restaurant performance metrics and drive improvement plans.
• Drive sales growth and opportunities to increase guest traffic.

Skills

Leadership

Coaching

Team development

Labor management

Food cost control

Inventory management

Scheduling

Communication

Problem solving

Flexibility

Job description

General Manager – Freddy’s Frozen Custard & Steakburgers

Lead the Team. Own the Results. Deliver the Freddy’s Experience.

Freddy’s Frozen Custard & Steakburgers is seeking an experienced, people-focused General Manager to lead one of our restaurants. We're looking for a hands-on leader who takes ownership of their restaurant, develops great people, delivers an exceptional guest experience, and drives strong operational and financial results.

As General Manager, you are responsible for the overall performance of your restaurant—including your people, operations, food safety, guest experience, sales, labor, food cost, inventory, and profitability.

Benefits

• Competitive pay
• Employee discounts
• Flexible scheduling

What You'll Do

As General Manager, you'll lead all aspects of your restaurant's daily operations. You will:

• Lead, coach, develop, and hold accountable the restaurant management team and team members
• Recruit, hire, onboard, train, and retain a strong restaurant team
• Build a positive, respectful, and accountable restaurant culture
• Ensure every guest receives fast, friendly, accurate service and genuine hospitality
• Maintain Freddy’s standards for food quality, preparation, portioning, presentation, cleanliness, and hospitality
• Take ownership of restaurant cleanliness, organization, maintenance, and overall condition
• Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed at all times
• Ensure required food safety and temperature logs are completed accurately, honestly, and on time
• Immediately address and elevate food safety concerns and ensure unsafe food is never served
• Develop and manage employee schedules based on sales forecasts and business needs
• Manage labor effectively while maintaining appropriate staffing and service levels
• Manage food cost, waste, inventory, ordering, and product controls
• Conduct inventory counts and ensure accurate product management
• Analyze restaurant sales, labor, food cost, guest counts, guest feedback, and other performance metrics
• Develop and execute action plans to improve restaurant performance
• Drive sales growth and identify opportunities to increase guest traffic
• Ensure proper cash handling, deposits, register controls, and other financial procedures
• Maintain appropriate staffing levels and build a strong leadership pipeline
• Train and develop Shift Supervisors and future restaurant leaders
• Ensure company policies, procedures, and Freddy’s brand standards are consistently followed
• Address employee performance concerns promptly and consistently
• Handle guest concerns professionally and ensure appropriate resolution
• Maintain required restaurant records, documentation, and operational reporting
• Identify equipment and maintenance issues and ensure they are reported and addressed promptly
• Partner with above-store leadership on restaurant performance and improvement opportunities
• Lead by example and work restaurant positions alongside the team when needed

What We're Looking For

• Previous restaurant management experience required
• General Manager experience preferred
• QSR or fast-casual restaurant experience preferred
• Strong leadership, coaching, and team-development skills
• Demonstrated ability to hold teams accountable while maintaining a positive cultureStrong understanding of labor, food cost, inventory, scheduling, and restaurant profitability
• Strong commitment to food safety and operational standards
• Ability to recruit, train, develop, and retain employees
• Strong communication, organizational, and problem-solving skills
• Ability to analyze restaurant performance and turn opportunities into actionable plans
• Dependable, organized, and comfortable taking ownership of restaurant results
• Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require
• Ability to perform the physical duties required in a fast-paced restaurant environment

Grow With Us

Being a General Manager is more than running shifts—it's about building a successful restaurant and developing the people who make it successful.

High-performing General Managers can continue developing toward multi-unit and additional leadership opportunities as our organization grows.

We're looking for leaders who take ownership, develop people, protect the brand, and consistently work to make their restaurant better.

Job Type: Full-time

Applicant Communications

By submitting your application, you acknowledge that ELJ may contact you regarding your application and the hiring process using the phone number and email address you provide. This may include phone calls, emails, and text messages for interview scheduling, application updates, and other employment-related communications. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

About Freddy’s Frozen Custard & Steakburgers

Freddy’s Frozen Custard & Steakburgers is a fast-casual restaurant concept known for cooked-to-order steakburgers, crispy shoestring fries, freshly churned frozen custard, and genuine hospitality.

At Freddy’s, we believe great food and great service start with great people. Our team members work together to provide a clean, welcoming restaurant and an exceptional experie

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.