General Maintenance Worker

University of Southern California; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Job summary

University of Southern California in Los Angeles is hiring a General Maintenance Worker for the USC Hotel. You will monitor facilities, perform repairs, and communicate with management and vendors to uphold high standards and guest satisfaction.

The role requires specialized or technical training and 6–12 months of experience; ability to work in a fast-paced hospitality environment; strong English communication; knowledge of building systems, plumbing, electrical, carpentry, and preventive

Qualifications

• Education: Specialized or technical training.
• Experience: 6–12 months.
• Expertise: Ability to communicate effectively in English.

Responsibilities

• Provide customer service to students, faculty and staff and respond to facility-related needs.
• Repair or replace appliances and fixtures; assist in plumbing, electrical, carpentry and painting tasks.
• Perform preventive maintenance and coordinate with management or vendors as needed.
• Assist in roof, wiring, drywall, and door repairs and ensure safety standards.

Skills

Customer service

English communication

Repair skills

Electrical knowledge

Plumbing skills

Carpentry

Education

Specialized or technical training

Tools

Hand tools

Power tools

Testing instruments

HVAC tools

Job description

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a General Maintenance Worker, USC Hotel to join our rapidly growing team.

The Opportunity:

The General Maintenance Worker will monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well as train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!

The Accountabilities:

Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor. Provides on-going preventative maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers. Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g.. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed. Maintains appliance part inventory. Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance. Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking. Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed. Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking. Repairs or replaces various plumbing fixtures and hardware, e.g.. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets. Unclogs sluggish or stopped drains, including main drains. Performs minor repairs on water heaters. Performs light welding, light vehicle maintenance. Performs utility work, e.g., installing or removing posts and signs, patching street holes with asphalt, repairing gates, etc. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

Education: Specialized or technical training. Experience: 6 – 12 months. Expertise: Ability to communicate effectively in English. Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing. Presents oneself professionally, in line with higher education environment. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.

What We Prefer:

Specialized or technical training. 2 – 3 years of experience in appliance repair, plumbing, HVAC, outlet repair, and/or electrical. HVAC certification. Experience supporting a hospitality/restaurant/retail department. Experience troubleshooting/and performing basic repairs (i.e. carpentry) and painting maintenance. Experience working in a fast paced environment, and the ability to work independently with minimal supervision Ability to train students, temporary, and/or resource workers.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks/. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON!

The hourly rate for this position is $28.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Education: Specialized or technical training. Experience: Three years of experience working in a similar business environment. Position requires valid plumbing and electrical license/ certification by an accredited trade organization. Expertise: Ability to communicate effectively in English. Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$155057.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.