General Maintenance Technician

Virginia Commonwealth University; Richmond (VA); On-site; USD 55,000 - 59,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid leave

Generous tuition benefits

Retirement planning and savings options

Job summary

A prominent university in Richmond, Virginia, is seeking a General Maintenance Trades Specialist for its Facilities Operations. The successful candidate will perform preventive maintenance and repairs on various building systems, ensuring operational efficiency and excellent customer service. Candidates should have experience in building maintenance, strong communication skills, and a valid Virginia driver’s license. This role offers a salary range of $55,000 - $59,000, with additional benefits.

Qualifications

• Several years of experience performing residential and/or commercial building maintenance.
• Ability to repair and service various building infrastructure components.
• Valid Virginia Driver's License is required.

Responsibilities

• Perform preventive maintenance, repair and installation of building infrastructure.
• Respond to service requests requiring diagnosis and repair.
• Work collaboratively with others to solve problems.

Skills

Building maintenance

Customer service

Communication

Teamwork

Problem-solving

Education

EPA Universal Refrigerant Certification

Tools

Hand tools

Power equipment

Job description

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax‑deferred annuity and cash match programs, employee discounts, well‑being resources, abundant opportunities for career development and advancement, and more.

Unit: Facilities Operations

Department: Facilities Operations

Duties & Responsibilities

VCU’s Facilities Management Department is seeking to hire a General Maintenance Trades Specialist for Facilities Operations.

Primary Responsibilities

• Utilize knowledge of the trades to perform preventive maintenance, repair and installation of building infrastructure ensuring efficient operation of Residential Life and Housing facilities.
• Provide exemplary customer service to all faculty, staff and students supporting the University’s mission of teaching, high‑impact research and creative expression.
• Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention.
• Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime.

Additional Duties

Reactive/Service Work

• Respond to service requests requiring diagnosis and repair of various building infrastructure, including ceiling tiles, floor tiles, cove base, and doors.
• Respond to and complete service electrical requests, including lamps, ballasts, switches, and receptacles.
• Respond to and complete various plumbing service requests, including flush valves, water closets, sinks, and water coolers.
• Respond to and complete various appliance service requests, including washers, dryers, dishwashers, stoves, and refrigerators.

Preventive Maintenance

• Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as doors, fan coil units, room air conditioners, water coolers, and roof drains.

Customer Service/Teamwork

• Works in a collaborative and collegial manner throughout the department, division, and University.
• Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust.
• Share information and ideas to improve customer service and promote Facilities Management's goals.
• Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers.
• Communicates respectfully to internal and external customers.

Designated/Essential Personnel

• Other duties as assigned.
• Work/on-call during inclement weather and emergencies.

Computer Skills/AiM

• Utilize computer skills to access email and research parts/information as required.
• Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days.

Organize Mechanical Areas

• Clean and organize materials in the Shop and mechanical areas.
• Participate in periodic cleaning of shop.

Qualifications

Minimum Qualifications

• Several years of experience performing residential and/or commercial building maintenance.
• Ability to repair and service a wide variety of building infrastructure components, including appliances, carpentry, plumbing, and electrical systems.
• Ability to communicate orally and in writing to supervision, other employees, and customers.
• Ability to read/interpret drawings, plans, specifications, and scopes.
• Ability to use a wide variety of hand tools and power equipment.
• Valid Virginia Driver's License is required.
• Demonstrated experience working in and fostering an environment of respect, professionalism, and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• EPA Universal Refrigerant Certification preferred.

Salary Range

$55,000 - $59,000 + up to $2,500 Sign‑on Bonus

FLSA Exemption Status

Non‑Exempt

Hours per Week

40

Work Hours

8:00 AM - 4:30 PM, Monday‑Friday

Restricted Position

No

ORP Eligible

No

Flexible Work Arrangement

Fully Onsite