General Maintenance

TownePlace Suites Gaithersburg; Gaithersburg (MD); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Weekly Pay

Sick Policy

401(k) Retirement Program

Paid Life Insurance

Employee of the Month/Year

Annual Performance Appraisals

Annual Team Member Banquets

Annual Team Member Engagement Survey

Discounted Room Rates

Complimentary Room Stays

Job summary

B. F. Saul Company Hospitality Group is seeking a Maintenance/Engineering associate for TownePlace Suites Gaithersburg in Gaithersburg, MD.

The role focuses on maintaining hotel assets, performing preventive maintenance, and assisting the Chief Engineer to ensure asset protection and guest satisfaction. Responsibilities include supporting guest service, repairs, inspections, and adherence to SOPs. Qualifications include a High School diploma or GED, 2+ years in maintenance, and ability to lift

Qualifications

• High School diploma or GED required; certifications encouraged or obtainable.
• 2+ years of maintenance experience preferred.
• Ability to lift up to 100 pounds on a regular basis.

Responsibilities

• Maintain property assets and perform preventive maintenance.
• Repair hotel property, grounds, and equipment.
• Assist Chief Engineer with inspections and capital expenditures.
• Follow SOPs and safety procedures in daily tasks.
• Collaborate with other departments to meet guest needs.
• Attend required department and hotel meetings and maintain attendance policy.

Skills

Maintenance experience

Attention to detail

Lifting 100 lbs

Customer service

Education

High School diploma or GED

CPO certification

Appliance repair certification

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.

Responsibilities

• Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service.
• Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Follows B. F. Saul Company Hospitality Group’s standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
• Self Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.

Required Skills and Experience

• High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs.
• 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
• Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled

Benefits

• Well-Being Benefits
• Sick Policy
• Weekly Pay
• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Team Member Programs:
• Employee of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Complimentary Room Stays

$18 - $19 an hour. Minimum and maximum wage or salary for the position.

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled.