General Maintenance, Engineering

The Watermark Hotel; McLean (VA); On-site; USD 26,000 - 33,000; Full time

Job summary

B. F. Saul Company Hospitality Group is seeking a Maintenance/Engineering Assistant for The Watermark Hotel in McLean, VA. The role supports engineering operations, preventive maintenance, and guest service to ensure property assets remain in optimal condition.

Ideal candidates have 2+ years of maintenance experience and may hold a CPO certification or be willing to obtain it. This on-site position offers growth within a respected hospitality group and a competitive hourly wage.

Qualifications

• 2+ years of maintenance experience preferred.
• CPO and appliance repair certification is desired, or ability to obtain certification based on property needs.

Responsibilities

• Assist in engineering operations and maintenance of hotel assets.
• Support preventive maintenance, repairs, and inspections under the Chief Engineer’s guidance.
• Provide safe, courteous guest service and respond to requests as needed.
• Follow SOPs and cooperate with other departments to meet guest needs.

Skills

Maintenance experience

Guest service

Education

High School diploma

CPO certification desired

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.

Essential Duties & Responsibilities

• Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections, and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
• Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service.
• Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
• Follows B. F. Saul Company Hospitality Group’s standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
• Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
• Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hospital emergency procedures.
• Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings.

Education, Skills and Experience

Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs.

Experience/Knowledge/Skills/Abilities: 2+ years of maintenance experience is preferred.

Position Competencies

• Customer Focus
• Process Improvement/Innovation
• Decision Quality
• Priority Setting
• Problem Solving
• Business Acumen/Technical Proficiency
• Communication
• Teamwork
• Self/Workload Management
• Handles Pressure Well
• Attention to Detail

$19 - $24 an hour

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

Source: Hospitality Online