General Liability Technical Specialist

The Travelers Indemnity Company; Centennial (CO); On-site; USD 86,000 - 141,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Volunteer Rewards

Job summary

The Travelers Indemnity Company is seeking a skilled Technical Specialist in Colorado to manage high-exposure General Liability claims. You will apply claims management tactics, conduct thorough investigations, and interpret complex policy language to ensure timely, fair settlements.

Ideal candidates bring 5+ years in insurance claims, strong analytical skills, and a proven ability to mentor others. This role offers competitive compensation and a comprehensive benefits package in a hybrid work

Qualifications

• Bachelor’s Degree required.
• Five years of insurance claims experience, preferably General Liability.
• Experience with claims management and software systems.
• Strong understanding of insurance principles and policy language.
• Strong analytical and problem-solving skills.
• Proven ability to handle complex claims and negotiate settlements.
• Exceptional customer service and a positive experience for insureds and claimants.

Responsibilities

• Independently manage a caseload of General Liability claims.
• Conduct thorough investigations: policy review, liability, damages, and regulatory compliance.
• Analyze and interpret insurance contracts, endorsements, and exclusions.
• Maintain detailed claim documentation and adhere to internal/regulatory requirements.
• Coordinate with internal teams and legal counsel.
• Provide guidance and mentorship to Claim Reps and Trainees.

Skills

Analytical skills

Problem solving

Customer service

Policy interpretation

Negotiation

Mentorship

Education

Bachelor’s Degree

Tools

Claims management software

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$85,600.00 - $141,200.00

Target Openings

1

What Is the Opportunity?

Be the Hero in Someone's Story

When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.

As a Technical Specialist, you are responsible for handling complex, high-exposure claims.

In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims.

You will serve as a technical resource to customers and team members.

As of the date of this posting, Travelers anticipates that this posting will remain open until October 5th, 2026.

What Will You Do?

• Independently manage a caseload of General Liability claims.
• Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations.
• Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability.
• Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements.
• Coordinate with internal teams, legal counsel, etc.
• Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree.
• Five years of experience in insurance claims, preferably General Liability claims.
• Experience with claims management and software systems.
• Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
• Strong analytical and problem-solving skills.
• Proven ability to handle complex claims and negotiate settlements.
• Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.

What is a Must Have?

• Two years bodily injury liability claim handling experience or comparable litigation claim experience.

What Is in It for You?

• Health Insurance:Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.