Construction Claim Litigation Specialist

The Travelers Indemnity Company; Saint Paul (MN); On-site; USD 85,600 - 141,200; Full time

Benefits offered by this job

Health Insurance

401(k) match

Pension Plan

Paid Time Off

Wellness Program

Volunteer Rewards

Job summary

The Travelers Indemnity Company is seeking a Technical Specialist to manage complex, high-exposure construction liability claims. You will leverage expertise in claims management, investigations, coverage evaluation and settlement negotiation to ensure timely, fair, and cost-effective resolutions.

You will also serve as a technical resource to customers and team members. The role requires five years of claims experience, strong analytical abilities, and fluency in insurance principles.

Qualifications

• Bachelor’s degree in a relevant field.
• Five years of experience in insurance claims, preferably construction liability.
• Experience with claims management and software systems.
• Strong understanding of insurance principles and policy terminology.
• Strong analytical and problem-solving skills.
• Proven ability to handle complex claims and negotiate settlements.
• Exceptional customer service and a positive experience for insureds.

Responsibilities

• Independently manage a caseload of construction liability claims.
• Conduct investigations, policy review, liability and damages.
• Analyze contracts and exclusions to determine applicability.
• Maintain detailed claim documentation per protocols.
• Coordinate with internal teams and legal counsel.
• Mentor Claim Reps and Trainees sharing best practices.

Skills

Claims management

Software systems

Insurance principles

Analytical thinking

Negotiation

Customer service

Education

Bachelor’s Degree

High School Diploma or GED

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$85,600.00 - $141,200.00

Target Openings

1

What Is the Opportunity?

Be the Hero in Someone's Story

When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.

As a Technical Specialist, you are responsible for handling complex, high-exposure claims.

In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims.

You will serve as a technical resource to customers and team members.

What Will You Do?

• Independently manage a caseload of construction liability claims.
• Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations.
• Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability.
• Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements.
• Coordinate with internal teams, legal counsel, etc.
• Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree.
• Five years of experience in insurance claims, preferably construction liability claims.
• Experience with claims management and software systems.
• Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.
• Strong analytical and problem-solving skills.
• Proven ability to handle complex claims and negotiate settlements.
• Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.

What is a Must Have?

• High School Diploma or GED.
• 2 years of liability claim handling experience and/or comparable litigation claim experience.
• In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
• Generally, License(s) are required to be obtained within three months of starting the job.

What Is in It for You?

• Health Insurance:Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.