General Liability Claims Supervisor

LS Solutions; Oakland (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

LS Solutions seeks a Claims Supervisor for Complex General Liability in Oakland, CA. The role leads a claims team through investigations, liability/coverage determinations, and negotiated settlements on high-exposure matters.

You will review reserves, ensure regulatory compliance, and coordinate with clients, brokers, and defense counsel to drive favorable outcomes while upholding ethical, client-focused service standards.

Qualifications

• Strong knowledge of general liability claims, litigation processes, and coverage analysis.
• Proven ability to manage complex claims, make informed recommendations, and negotiate resolutions.
• Sound judgment in reserve evaluation and settlement authority.
• Excellent communication and stakeholder management skills.
• Commitment to compliance and ethical, client-focused service.

Responsibilities

• Oversee claim investigations and determine liability and coverage positions.
• Review and manage reserves to reflect claim exposure accurately.
• Authorize settlements and support negotiation strategies for complex claims.
• Ensure compliance with applicable regulations, carrier guidelines, and internal standards.
• Partner with clients, brokers, and defense counsel to coordinate case direction and drive effective outcomes.
• Provide leadership, guidance, and oversight to claims team members.

Skills

General liability

Litigation processes

Coverage analysis

Reserve evaluation

Leadership

Stakeholder management

Job description

Claims Supervisor, Complex General LiabilityLead a team responsible for high-exposure and litigated general liability claims. Manage the end-to-end claims process, including thorough investigations, coverage analysis, and negotiated resolution of complex matters.

• Oversee claim investigations and determine liability and coverage positions.
• Review and manage reserves to reflect claim exposure accurately.
• Authorize settlements and support negotiation strategies for complex claims.
• Ensure compliance with applicable regulations, carrier guidelines, and internal standards.
• Partner with clients, brokers, and defense counsel to coordinate case direction and drive effective outcomes.
• Provide leadership, guidance, and oversight to claims team members.

Qualifications & Skills

• Strong knowledge of general liability claims, litigation processes, and coverage analysis.
• Proven ability to manage complex claims, make informed recommendations, and negotiate resolutions.
• Sound judgment in reserve evaluation and settlement authority.
• Excellent communication and stakeholder management skills.
• Commitment to compliance and ethical, client-focused service.