General Liability Claims Supervisor

Arthur J. Gallagher & Co. (AJG); Dallas (TX); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company dedicated to making a positive impact in the lives of clients and claimants. This role is perfect for a claims professional with a strong background in general liability and a passion for delivering exceptional customer service. You will be part of a resilient team that promotes best practices and drives continuous improvement while utilizing cutting-edge technology. Enjoy the flexibility of a remote position, along with a competitive salary and comprehensive benefits package, including medical, dental, and vision plans starting from day one. If you're ready to make a difference and thrive in a collaborative environment, this opportunity is for you.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• 10+ years of claims experience, ideally in auto and general liability.
• Strong leadership skills with 3-5 years of prior experience.

Responsibilities

• Guide claims team to adhere to best practices.
• Communicate professionally with clients and brokers.

Skills

Customer Service

Claims Management

Leadership

Communication

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you a claims professional with a background in general liability and some litigation with a passion for delivering next level customer service for your clients and claimants? If yes, we have just the opportunity for you.

Role specifics:

• Jurisdictions: Open to any, as many possible.
• Licenses: As many active licenses as possible. (NY, HI are a plus)
• Location: REMOTE

How you'll make an impact

Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.

Drive Talent: Encouraging a culture of performance and continuous improvement.

Utilize Technology: Harness the power of Gallagher's technology to enhance overall quality of service.

Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.

Prioritize and Develop: Effectively manage multiple competing priorities and identify coaching opportunities.

About You

Ideal candidates for this position will have:

• Claims Background: Auto and general liability
• Prior leadership experience: 3 - 5 years
• Jurisdictional Experience: Any

REQUIRED QUALIFICATIONS:

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor's Degree

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.