General Liability Claims Case Manager (Client-Focused)

Morganmorganjobsapplynow; Birmingham (AL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan in the United States is seeking a dedicated Case Manager to support attorneys on a varied injury case caseload. You will assist in settlements, prepare documents, and communicate with clients to ensure accurate, timely updates.

The ideal candidate is highly organized, capable of juggling deadlines, and comfortable coordinating with insurance carriers and medical providers under attorney supervision.

Qualifications

• Bachelor’s degree (preferred).
• Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred).
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred).
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• Remote and/or hybrid not eligible.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

Strong writing and communication

Multi-tasking

Time management

Attention to detail

Team player

Proactive client interaction

Education

Bachelor’s degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan in the United States is seeking a dedicated Case Manager to support attorneys on a varied injury case caseload. You will assist in settlements, prepare documents, and communicate with clients to ensure accurate, timely updates.

The ideal candidate is highly organized, capable of juggling deadlines, and comfortable coordinating with insurance carriers and medical providers under attorney supervision.