General Liability Claims Adjuster

Questpro Consultants LLC; United States; Remote; USD 60,000 - 95,000; Full time

Benefits offered by this job

Temp to hire

Hybrid after 6-12 months

In-office Mon-Fri

Job summary

Insurance Carrier in Indianapolis is seeking a Commercial Auto, Property GL Adjuster to handle liability and coverage issues across multiple lines. The role is in-office Monday through Friday with temp-to-hire potential and a possible hybrid after 6–12 months.

You will assess coverage, liability and damages, investigate claims, and resolve them per company and regulatory guidelines while maintaining strong service to partners and claimants.

Qualifications

• Minimum of 5 years of experience with coverage review, claims investigation, administration, and settlement.
• Experience interpreting policies, endorsements, and DISCLAIMERS.
• Ability to manage reserves and provide documentation of handling.
• Ability to travel between off-site locations as needed.
• Indiana claims experience; multi-state preferred.

Responsibilities

• Review policy conditions, exclusions and endorsements to resolve coverage and liability issues.
• Prepare reservation of rights letters, non-waiver agreements, and coverageDISCLAIMERS to address claim coverage issues.
• Review and evaluate claim reserves to ensure reserves reflect exposure.
• Investigate claims to evaluate coverage and legal issues, including statements and records.
• Provide proper documentation and reporting of investigation and claims handling activities.
• Negotiate, including mediation/arbitration, settlements with claimants and counsel; provide settlement documents.
• Provide direction to defense counsel and third parties retained for claims.
• Maintain knowledge of regulatory requirements.
• Other duties as assigned.

Skills

Coverage review

Claims investigation

Claims administration

Claims settlement

Regulatory knowledge

Job description

Insurance Carrier located in Indianapolis is in need of a Commercial Auto,Property GL Adjuster

In office Monday through Friday

Temp to possible hire

Possibility of Hybrid after 6 months to 12 months

Position Summary:

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto, Commercial Property and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

Primary Responsibilities:

• Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims
• Prepare reservation of rights letters, non-waiver agreements, and coverage DISCLAIMERS to address claim coverage issues
• Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
• Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
• Provide proper documentation and reporting of investigation and claims handling activities
• Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
• Maintain a working knowledge of regulatory and jurisdictional requirements
• Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
• Other duties as assigned

Qualifications:

• Minimum of 5 years of experience with the following:
• Coverage Review – interpreting policies, agreements and DISCLAIMERS
• Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
• Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
• Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
• Knowledge of coverage, negligence principles, investigation and negotiation techniques
• Ability to obtain and maintain state adjusting licenses, as needed
• Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
• Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
• Ability to manage and organize workload of multiple tasks simultaneously
• Excellent judgement, negotiation, and decision making skills
• Must be able to travel between different off-site locations or overnight in an expeditious manner
• Experience in Indiana claims, perfer multi-state