General Liability Claim Adjuster

Westgate Resorts; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off

401(k) with company match

Daily pay earnings access

Tuition assistance

Employee assistance program

Job summary

Westgate Resorts is seeking a seasoned General Liability Claims Adjuster to oversee a diverse portfolio from first notice of loss through resolution. You will work with defense counsel and senior leadership to protect company interests, reduce exposure, and drive fair outcomes.

Strong investigation, litigation management, and negotiation skills are essential to influence risk reduction. The role emphasizes fast-paced decision-making, collaboration with counsel, and alignment with Westgate’s

Qualifications

• Florida 6-20 Adjuster’s License is required.
• Minimum of three years’ experience managing General Liability claims.
• High school diploma or GED required.
• Reliable transportation required.

Responsibilities

• Manage general liability claims from initiation to resolution, ensuring compliance with company policies and regulations.
• Conduct detailed investigations to gather evidence, assess liability, and determine damages.
• Collaborate with defense counsel and leadership to develop litigation strategies and negotiate settlements.
• Prepare files for mediations, hearings, trials, and settlement conferences; attend proceedings as company representative.
• Analyze reserves, prepare settlement evaluations, review medical records and bills, and make recommendations for represented and litigated cases.
• Identify subrogation opportunities and implement strategies to mitigate future losses.
• Participate in Resort Safety meetings and support initiatives to reduce claim frequency.
• Ensure compliance with policy language, ISO forms, internal programs, and industry standards.

Skills

General Liability claims experience

Analytical skills

Negotiation

Communication skills

Time management

Independent work

Collaboration with counsel

Education

Bachelor’s degree

AICPCU coursework (AIC, ARM, CPCU)

Job description

Job Description

Are you a seasoned insurance adjuster with experience in General Liability Claims? In this role, you will manage a diverse portfolio of general liability claims, including claims in litigation, from first notice of loss through resolution. You will work closely with defense counsel, the Sr. VP of Risk Management, and cross-functional teams to protect company interests, reduce exposure, and drive fair, strategic claim outcomes.

If you excel in investigation, litigation management, negotiation, and fast-paced decision-making, this is an opportunity to directly influence risk reduction and contribute to a culture of continuous improvement

What You’ll Do:

• Manage general liability claims from initiation to resolution, while ensuring compliance with company policies and industry regulations
• Conduct detailed investigations into each claim to gather evidence, assess liability, and determine the extent of damages
• Collaborate with defense counsel and leadership to develop litigation strategies, evaluate exposure, and negotiate settlements
• Prepare files for mediations, hearings, trials, and settlement conferences; attend proceedings as the company representative
• Analyze reserves, prepare settlement evaluations, review medical records and bills, and make recommendations for represented and litigated cases
• Identify subrogation opportunities and implement strategies to mitigate future losses
• Participate in Resort Safety meetings and support initiatives that improve safety and reduce claim frequency
• Ensure compliance with policy language, ISO forms, internal programs, and industry standards

Qualifications:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have thorough understanding of claims handling practices, policy language, exclusions, and ISO forms. Prioritization, organization, effective time management, creativity, and self-discipline are necessary to successfully perform in this position. Setting and achieving goals is essential, along with the ability to work closely with defense counsel and effectively manage litigation. The requirements listed below are representative of the knowledge, skill, and/or ability required.

What You'll Bring:

• Five plus years of experience adjusting General Liability claims, including litigated files
• Thorough understanding of policy language, exclusions, claims practices, and ISO forms
• Excellent analytical, negotiation, and communication skills
• Strong prioritization, organization, and time-management abilities
• Ability to work independently, collaborate with counsel, and drive cases to resolution
• Alignment with our company values: Integrity, Passion, and Work Ethic

Preference for candidates with:

• Bachelor’s degree
• AICPCU coursework (AIC, ARM, CPCU)
• Industry-specific continuing education

What is a must have?

• Valid Florida 6-20 Adjuster’s License
• Minimum of three years’ experience managing general liability claims
• High school diploma or GED
• Reliable transportation

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.