General Kitchen Cleaner

massgeneralbrigham; Boston (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking a Food Service Worker to support patient dining, cafeteria, and kitchen operations on Saturdays and Sundays from 11:15 AM to 7:45 PM.

You will prepare, assemble, and serve meals, maintain sanitary standards, and provide friendly customer service to patients, visitors, and staff. If you value teamwork and reliability, this role offers hands-on experience in a hospital food service setting.

Qualifications

• High School Diploma or GED preferred.
• Relevant work experience may be considered in lieu of formal education.
• Previous food service, hospitality, healthcare, or customer service experience preferred.

Responsibilities

• Attend department meetings, in-services, and training sessions as assigned.
• Provide excellent customer service by anticipating needs and resolving concerns promptly and professionally.
• Maintain cleanliness and sanitation of work areas, food stations, and department equipment.
• Follow all HACCP food safety and sanitation standards.
• Communicate concerns, discrepancies, equipment issues, and product shortages to leadership.
• Serve food and beverages to customers; deliver meals to patient rooms as needed.
• Set up, stock, and replenish food stations for meal service.

Skills

Customer service

Multitasking

Teamwork

English reading

Communication

Education

High School Diploma or GED

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Saturday & Sunday | 11:15 AM - 7:45 PM

The Food Service Worker performs a variety of duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. This position supports patient dining, cafeteria, and kitchen operations while maintaining high standards of food safety, sanitation, and customer service.

Essential Functions

• Attend department meetings, in-services, and training sessions as assigned.
• Provide excellent customer service by anticipating needs and resolving concerns promptly and professionally.
• Maintain cleanliness and sanitation of work areas, food stations, and department equipment.
• Follow all HACCP food safety and sanitation standards.
• Communicate concerns, discrepancies, equipment issues, and product shortages to leadership.
• Support departmental goals focused on operational efficiency and customer satisfaction.
• Work in a variety of food service areas, including tray line, cafeteria, and kitchen operations.
• Set up, stock, and replenish food stations for meal service.
• Assemble patient meal trays and serve food and beverages to customers.
• Deliver and retrieve meal trays from patient rooms as needed.
• Clean stations, equipment, and floors following meal service.
• Operate dish machines, trash compactors, and perform routine cleaning duties, including mopping floors.
• Prepare food items for patient meal service and cafeteria operations.
• Complete assigned sanitation and cleaning projects.
• Assist with training and cross-training of team members.

Qualifications

• High School Diploma or GED preferred.
• Relevant work experience may be considered in lieu of formal education.
• Previous food service, hospitality, healthcare, or customer service experience preferred.

Knowledge, Skills & Abilities

• Demonstrates commitment to organizational customer service standards and the I C.A.R.E. philosophy.
• Ability to read and understand menu items in English.
• Ability to communicate effectively in English.
• Strong multitasking skills and ability to work efficiently in a fast-paced environment.
• Ability to work collaboratively as part of a team.
• Ability to push, pull, and transport food carts, trays, and supplies throughout the facility.
• Knowledge of food safety, sanitation, and infection prevention practices.
• Positive attitude, reliability, and strong attention to detail.

Patient Care: No direct patient care responsibilities.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Lifting Occ ...