General Housekeeping Attendant

The Crescent Hotels Group; Sacramento (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team in the heart of Downtown Sacramento as a General Housekeeping Attendant. This role is vital in ensuring the cleanliness and sanitation of the hotel, contributing to a positive guest experience. You'll work closely with the housekeeping team, responding to requests and maintaining high standards of service. With a focus on flexibility and work-life balance, this position offers an opportunity to be part of a respected establishment that values its employees. If you are punctual, adaptable, and passionate about providing excellent service, this is the perfect opportunity for you.

Benefits

Hotel room discount at Marriott brand properties

401k matching program

Opportunity to grow within the company

Exceptional benefit plan for associates and family

Discounts at Crescent managed properties

Qualifications

• Ability to maintain cleanliness in various hotel areas.
• Strong customer service skills and effective communication.

Responsibilities

• Perform laundry, linen delivery, and assist housekeepers.
• Ensure public areas are cleaned according to standards.

Skills

Customer Service

Communication

Adaptability

Problem Solving

Education

High School Diploma or equivalent

Tools

Hotel App

Job description

Description

Our Residence Inn is located in the heart of Downtown Sacramento and is surrounded by parks, shopping, and several great places to eat. We offer free downtown parking to all our team members, or we are within walking distance to light rail and the RT bus stops just a block from our location.

We pride ourselves on our great customer service towards associates and guests. We put people first! Our management team understands the need for flexibility and work-life balance, which allows our team to always give our guests the best service. We currently rank #2 of all Sacramento hotels on TripAdvisor.

YOUR ROLE:

As a General Housekeeping Attendant, you will work in various areas, including all aspects of laundry, linen delivery (to housekeeping closets on designated floors), assisting housekeepers with stocking their supply carts, general sanitation, and garbage/recycle disposal. This includes consistent cleaning of the hotel's public areas according to Marriott standards. You will respond to special guest requests and front desk requests in a respectful and timely manner. Work phones will be assigned and are essential to your job. You must become familiar with our specialized hotel app and its features. You will also be responsible for your assigned cart, which can become very heavy, so please keep this in mind. General Housekeeping Attendants are heavily relied on by the housekeeping team, so assure you are always punctual and use effective communication. WE ARE LOOKING FOR INDIVIDUALS WITH OPEN AVAILABILITY.

PERFORMANCE STANDARDS:

To maintain a positive guest and associate experience, your work habits should always strive to exceed hotel standards for work procedures, uniform, grooming, punctuality, attendance, and your treatment of guests and staff. You should be adaptable in your work area and in hotel procedures, with a willingness to learn new skills and/or improve existing ones. You must have the ability to solve routine problems that occur on the job and ask for help whenever you are unsure how to do something. This position is labor-intensive, and you will be on your feet often.

BENEFITS:

For full-time associates, we offer some of the best coverage in our industry through Kaiser Permanente. We also include:

• Hotel room discount at Marriott brand properties worldwide
• 401k matching program for eligible associates
• Opportunity to grow within the company
• An exceptional benefit plan for eligible associates and their family members
• Discounts with our Crescent managed properties for you and your family members

NOTE:

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in California, the anticipated compensation for the position is $18 per hour. The salary offered to a successful candidate will depend on several factors, including years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer, and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities