General Foreperson

Townsend Tree Service; Lynchburg (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Townsend Company, LLC is seeking a General Foreperson to lead tree crews and manage day-to-day operations on site. This role oversees scheduling, planning, and supervision while ensuring safety, cost control, and adherence to employment policies.

It also serves as a primary customer interface, driving service quality and timely communication. Ideal candidates will have 3+ years of related experience, 2+ years in a supervisory role, and a valid DOT certification.

Qualifications

• Three (3) or more years of directly related experience.
• Two (2) or more years in a Group Lead/Supervisory role.
• Knowledge of industry hazards, standards, practices, procedures, and techniques.
• Qualified to obtain and maintain a DOT Medical Certification.
• Valid driver's license with acceptable driving record.

Responsibilities

• Provide hands-on leadership and supervise tree crews.
• Schedule, plan, coordinate, and assign work, including overtime.
• Ensure safety compliance and conduct safety meetings and hazard assessments.
• Monitor quality, customer service, and issue resolution.
• Hire and supervise employees in compliance with company guidelines.
• Maintain records and report issues to supervisor and office.

Skills

Leadership

Communication

Problem solving

Organizational skills

Attention to detail

DOT Certification

Driver's license

Safety awareness

US work authorization

Education

DOT Medical Certification

Job description

Position Summary

The General Foreperson provides hands-on leadership and is responsible for scheduling, planning, coordinating, and supervising tree crews. This position is also responsible for assisting in cost control, ensuring workplace safety, and consistent and fair application of all company employment policies. The General Foreperson is a first-line manager and key customer interface.

Duties And Responsibilities Include

Essential Duties:

• Safety and Training
  • Understands equipment operations, work processes, and safety procedures for employee training
  • Identifies needs for employee training and ensures training is completed and up to date
  • Maintains adherence to company safety policies, standards, and good practices
  • Ensures completion of safety and hazard assessments and establishes work zones and traffic control
  • Conducts safety and other informational or educational meetings
  • Participates in incident investigations
  • Ensures timely responses, actions, and corrections to safety issues
• Planning and Scheduling
  • Reads and understands charts, orders, schedules, contracts, drawings, and other records
  • Plan and establish work schedules (including required overtime), assignments, and sequences
  • Arranges for notification and permission to complete work
  • Recommends additions and releasing of personnel as required to maintain the schedule
• Supplies, Vehicles, and Equipment
  • Inventories and obtains supplies, materials, and equipment in compliance with company policies
  • Inspects vehicles, machinery, equipment, and tools
  • Communicates repairs to the supervisor and corporate office and ensures repairs are completed
• Quality Control
  • Oversees execution of work by employees and ensures work meets specifications
  • Communicates with serviced customers to ensure customer satisfaction
  • Evaluates and attends to customer errors, complaints, and concerns to provide resolution
• Human Resources and Supervision
  • Interviews and hire employees in compliance with company guidelines and procedures
  • Supervises the activities of assigned employees, assesses competency and capability
  • Takes appropriate action and disciplinary
  • Measures to deal with performance concerns
  • Maintains positive employee relations with and between employees
  • Stimulates maximum efficiency and productivity of employees
• Administration
  • Keeps records of employment matters and reports to the supervisor on issues, progress, and delays
  • Transmits all information and documentation to employees promptly
  • Submits all documentation to the supervisor and corporate office in an accurate and timely manner
• Duties and responsibilities may change with or without notice

What You'll Bring To The Team

• Three (3) or more years of directly related experience
• Two (2) or more years of experience in a Group Lead/Supervisory role
• Knowledge of established industry hazards, standards, practices, procedures, and techniques
• Qualified to obtain and maintain a DOT Medical Certification
• Valid drivers license with an acceptable driving record per Company policy
• Knowledge of essential job functions and responsibilities
• Attention to detail
• Organizational skills
• Strong oral and written communication skills
• Ability to problem solve
• Meet all physical requirements of the position
• Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations
• 18 years of age or older, or 21 if CDL is required
• Legally authorized to work in the United States

Preferred

• CDL (Class B Minimum)
• Herbicide Applicator's License in one or more states
• Conversational knowledge of the Spanish language

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as needed. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.

Additionally, the position may be subject to pre-employment screening, including drug screening and background check.

The Townsend Company, LLC and its family of companies are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law.