General Clerk II

Coastal Management Solutions; Millington (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation and Sick Leave

Professional Development and Training

Job summary

Coastal Management Solutions in Millington, TN is seeking a General Clerk II – Administrative Support to provide administrative, records management, data entry, and customer service support for Navy Personnel Command operations.

The ideal candidate will be highly organized, detail-oriented, and able to handle sensitive government records. You will follow established SOPs, work independently, and maintain accuracy in a fast-paced environment.

Qualifications

• Must have at least 2 years in administrative, clerical, or records management roles.
• Proficiency with Microsoft Office applications: Word, Excel, Outlook, Teams.
• Ability to obtain and maintain a favorable government security clearance.

Responsibilities

• Enter, update, verify, and maintain personnel data in government systems.
• Process personnel transactions, records requests, and inquiries.
• Prepare reports, meeting minutes, and correspondence.
• Create and organize electronic and physical records.
• Protect PII and sensitive information in daily work.

Skills

MS Office proficiency

Attention to detail

Time management

Written and verbal communication

Team collaboration

Independent work

Education

High school diploma or GED

Tools

SharePoint

Salesforce

Job description

Location: Millington, TN

Job Type: Full-Time, Contract

About the Position

Coastal Management Solutions is seeking a General Clerk II – Administrative Support to provide administrative, records management, data entry, and customer service support for Navy Personnel Command operations in Millington, Tennessee.

This is an excellent opportunity for an experienced administrative professional who is highly organized, detail-oriented, and comfortable working with sensitive information and government records. The ideal candidate will be able to work independently, follow established procedures, and maintain a high level of accuracy in a fast-paced administrative environment.

What You'll Do

• Enter, update, verify, and maintain personnel and administrative information in government databases and systems
• Process personnel transactions, records requests, customer service inquiries, and administrative corrections
• Review documents for completeness, accuracy, and compliance with established procedures
• Create, maintain, organize, and update electronic and physical records
• Scan, index, digitize, and electronically archive documents
• Perform quality control reviews to identify discrepancies, duplicate records, and processing errors
• Maintain accurate logs, reports, databases, and tracking systems
• Respond to inquiries and assist with records retrieval and distribution
• Support shared mailboxes, ticketing systems, and other administrative workflows
• Prepare reports, status updates, meeting minutes, correspondence, and other administrative documents
• Provide professional customer service to military members, veterans, Navy organizations, and authorized third parties
• Assist with inventory tracking, supplies, records storage, and general office operations
• Follow established Standard Operating Procedures (SOPs) and work instructions
• Protect Personally Identifiable Information (PII) and other sensitive information
• Work collaboratively with government personnel and team members to resolve issues and improve administrative processes
• Support continuity of operations and other mission requirements as assigned

What We're Looking For

Required Qualifications:

• High school diploma or GED
• At least 2 years of administrative, clerical, records management, customer service, office support, military, or related experience
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to troubleshoot problems and exercise sound judgment
• Ability to work independently and as part of a team
• Must be able to obtain and maintain a favorable government security clearance investigation

Preferred Qualifications:

• Previous experience supporting military or government programs
• Experience with personnel administration or records management
• Experience with document imaging, scanning, indexing, or electronic records systems
• Experience working with personnel databases
• Familiarity with SharePoint, Salesforce, or other CRM/database systems
• Knowledge of Privacy Act requirements and records management procedures

What We Offer

• Medical, Dental, and Vision Insurance
• Paid Vacation and Sick Leave
• Professional Development and Training Opportunities
• Opportunity to support a mission that directly impacts Navy personnel, Sailors, veterans, and their families

Why Coastal Management Solutions?

Coastal Management Solutions is a hands-on, mission-focused staffing and government services company. Our team works closely with both our employees and clients to provide dependable support for critical government operations.

This position provides an opportunity to build valuable experience supporting Navy Personnel Command while working in a professional administrative environment.

Coastal Management Solutions is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace and make employment decisions without regard to any status protected by applicable federal, state, or local law.

This position is contingent upon contract award.