General Clerk II

Consortium; Lowell (MA); Sur place; USD 36 000 - 51 000; Plein temps

Résumé du poste

National Grid in Lowell, MA is seeking a clerical professional to perform office and customer service duties. The role requires strong computer skills, data entry, and the ability to pass a clerical test.

Responsibilities include processing invoices, creating and managing work orders in WMS/Maximo, and supporting time-entry and annual allowances. DOT safety compliance applies, with strict data deadlines and internal/external coordination.

Qualifications

• Demonstrated computer skills and knowledge of word processing and spreadsheets.
• Demonstrated ability to work effectively with internal and external customers
• Good oral and written communication skills
• Ability to process large volumes of data within strict deadlines
• Knowledge of SAP
• Must pass clerical test on record
• Must type at least 30 wpm
• DOT drug testing is required for this position

Responsabilités

• Copy, scan, fax, and file various record types.
• Create work orders in the work management system (WMS) and related tasks.
• Update and close completed work orders in Maximo and other systems.
• Order office supplies and deliver packages.
• Handle internal and external customer calls.
• Process check requests and invoices.
• Enter job information into the CMS/construction database and related logs.
• Assist higher-graded employees as needed.
• Support time-entry processes and year-end allowances.

Connaissances

Computer skills

Customer service

Communication skills

Typing 30 wpm

Data entry

DOT compliance

Outils

SAP

Maximo

WMS

Description du poste

Responsibilities include clerical duties and customer service

Qualifications require computer skills and passing a clerical test

About us

Hourly Pay Rate - $31.35

Location - Lowell

Key Accountabilities

• Copy, Scan, Fax, and File various record types
• Create work orders in the work management system (WMS) (Gate boxes, etc.)
• Casbuilt completed work orders in the Work Management System (Maximo, etc.)
• Order office supplies and deliver UPS packets
• Handle internal and external customer calls
• Process Check requests
• Process various invoices (SAP, Shopping Carts, dig safe, etc.)
• Perform other clerical duties as assigned (Remedy Updates, Corporate Bulletins, Job Postings, Data Entry, Patch inspections, assist in work packet creation, etc.)
• Assist employees of higher grade as required
• Make outgoing calls to customers to schedule Meter Set Compliance and Meter Protection appointments
• Casbuilt all jobs requested by supervisors including Leaks, Mains and Service and Miscellaneous work
• Create all work orders for meter set compliance and Survey 123 entries
• Assist with closing out of CMS atmospheric corrosion work orders; and enter job information provided by contractors each week into the construction database
• Assist in time entry processes
• Assist in end of year clothing and boot allowance transfers for C&M, CMS

Qualifications

• Demonstrated computer skills and knowledge of the word processing and spreadsheet applications
• Demonstrated ability to work effectively with internal and external customers
• Good oral and written communication skills
• Ability to process larger volumes of data within strict deadlines
• Knowledge of SAP
• Must pass clerical test on record
• Must type a minimum of 30 wpm
• D.O.T. drug testing is a requirement for this position

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ('DOT') covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

More Information

Hourly Pay Rate - $31.35

Location - Lowell

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ('DOT') covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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