General Clerk II

Dobbs Defense Solutions; Alexandria (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Dobbs Defense Solutions is seeking a General Clerk II to provide administrative and clerical support to our client, the United States Patent and Trademark Office. The role emphasizes typing, word processing, organization, and prioritizing multiple tasks in a fast-paced environment.

You will handle routine documents, phone inquiries, mail, filing, and general office duties, contributing to project operations and customer service while adhering to timeframes and quality standards.

Qualifications

• Experience performing general administrative and clerical duties.
• Proficiency in typing, word processing, and standard office applications.
• Ability to organize and prioritize work while managing multiple assignments.
• Strong customer service and communication skills.

Responsibilities

• Provide general administrative and clerical support to the client and project team.
• Provide professional customer service and respond to routine inquiries.
• Answer, screen, and direct telephone calls as appropriate.
• Receive, sort, and distribute incoming and outgoing mail and correspondence.
• Prepare, type, format, and process routine documents and correspondence.
• Copy, scan, file, and fax documents as required.
• Maintain organized electronic and physical files and records.
• Complete assigned project and administrative tasks within established timeframes.
• Prioritize assignments and manage multiple administrative requests simultaneously.
• Perform other related clerical and administrative duties in support of project requirements.

Skills

Typing

Word processing

Organizational skills

Multitasking

Customer service

Communication skills

Tools

Microsoft Office

Job description

Our Mission:

At Dobbs Defense, we deliver mission-focused IT, cybersecurity, business intelligence and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description:

Dobbs Defense Solutions is seeking a General Clerk II to provide administrative and clerical support to our client the Unites States Patent and Trademark Office. The candidate will support day-to-day project operations by performing a variety of administrative, customer service, and office support functions. This position requires proficiency in typing and word processing, strong organizational skills, and the ability to establish priorities and manage multiple tasks simultaneously. The selected candidate will also be responsible for completing assigned project tasks within established timeframes and performing general office duties such as copying, scanning, filing, and faxing.

Duties:

• Provide general administrative and clerical support to the client and project team
• Provide professional customer service and respond to routine inquiries
• Answer, screen, and direct telephone calls as appropriate
• Receive, sort, and distribute incoming and outgoing mail and correspondence
• Prepare, type, format, and process routine documents and correspondence
• Copy, scan, file, and fax documents as required
• Maintain organized electronic and physical files and records
• Complete assigned project and administrative tasks within established timeframes
• Prioritize assignments and manage multiple administrative requests simultaneously
• Perform other related clerical and administrative duties in support of project requirements

Qualifications Required Education and Experience:

• Up to three (3) years of experience performing duties related to the statement of work
• Experience performing general administrative and clerical duties
• Proficiency in typing, word processing, and standard office applications
• Ability to organize and prioritize work while managing multiple assignments
• Strong customer service and communication skills
• Possess sufficient knowledge, skills, and experience to successfully perform the requirements of the position

Required Clearance:

Public Trust

Working Environment:

Onsite

Our Equal Employment Opportunity Policy:

Dobbs Defense Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth or breastfeeding), sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), gender expression and transgender status, national origin, ancestry, age, disability, military or veteran status, marital or domestic partner status, genetic information, citizenship, low-income status or any other status or characteristic protected by applicable law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

HUBZone Requirement:

Dobbs Defense Solutions is a certified HUBZone small business and must maintain compliance with applicable SBA HUBZone requirements. As part of the hiring and compliance process, applicable candidates may be required to provide proof of residency and other documentation to verify HUBZone eligibility. Employees are expected to provide requested documentation and maintain applicable residency requirements throughout employment.

Salary Range:

Pay range information will be disclosed consistent with applicable state and local pay transparency laws. For this position, the anticipated pay range is $19.12–$26.12 per hour, depending on experience, qualifications, and overall fit for the role.ons of employment.