General Clerk (Administrative)

Anovaeon LLC; Alexandria (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Anovaeon, LLC is seeking a General Clerk (Administrative) to provide essential clerical support within a high-volume residential services program. The role focuses on accurate data entry, documentation management, and cross-team coordination to ensure daily operations run smoothly.

The successful candidate will handle intake and discharge documentation, maintain compliant records, and assist with routine reports and audits in a fast-paced, onsite setting.

Qualifications

• High school diploma or GED required.
• Experience in fast-paced, high-volume administrative settings.
• Strong data entry skills and computer literacy.
• Ability to maintain confidentiality and accuracy in documentation.

Responsibilities

• Provide day-to-day administrative support for onsite operations.
• Maintain organized filing systems (electronic and physical) for records.
• Enter and update client intake, discharge, and service data.
• Support intake/discharge documentation and forms preparation.
• Assist with audits, inspections, and reporting requirements.
• Coordinate information sharing between departments and schedule activity.

Skills

Data entry

Microsoft Office

Confidentiality

Time management

Communication skills

Attention to detail

Adaptability

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Data tracking systems

Job description

About this position

Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.

Position Overview

The General Clerk (Administrative) is responsible for providing administrative and clerical support within a high-volume residential services program. This role ensures accurate data entry, documentation management, and administrative coordination to support daily operations, intake and discharge processes, and compliance reporting.

This position operates in a fast-paced, 24/7 environment where accuracy, attention to detail, and responsiveness are critical. The ideal candidate is organized, adaptable, and capable of supporting teams requiring quick turnaround and real-time documentation updates while maintaining strict confidentiality.

Key Responsibilities/Essential Functions

Administrative & Clerical Support

• Provide day-to-day administrative support to onsite program operations
• Maintain organized filing systems (electronic and physical) for operational and personnel records
• Prepare reports, logs, and documentation to support program activities

Data Entry & Record Management

• Accurately enter and update client intake, discharge, and service data into tracking systems
• Maintain daily records related to population tracking, services provided, and program activities
• Ensure all records are complete, up-to-date, and aligned with reporting requirements

Intake/Discharge Documentation Support

• Assist with processing and documenting intake and discharge activities in a timely manner
• Support preparation of required forms and documentation for client movement and services
• Verify documentation accuracy prior to submission

Compliance & Reporting

• Support administrative requirements tied to daily, weekly, and monthly reporting deliverables
• Ensure documentation aligns with internal policies and program compliance standards
• Assist in preparing documentation for audits, inspections, or quality reviews

Communication & Coordination

• Serve as an administrative point of contact for internal teams
• Coordinate information sharing between departments to ensure smooth operations
• Support scheduling, shift documentation, and administrative coordination

General Office Support

• Manage office supplies and maintain administrative workspaces
• Assist with document translation coordination and communication materials as needed
• Perform additional clerical duties to support program continuity

Required Qualifications & Core Competencies

• High school diploma or GED required
• 2+ years of administrative, clerical, or data entry experience
• Experience working in a fast-paced, high-volume environment
• Strong data entry and computer skills (Microsoft Office Suite, data systems)
• Excellent organizational and time management skills
• Ability to work under pressure with quick turnaround timelines
• High attention to detail and accuracy in documentation
• Strong communication skills (written and verbal)
• Ability to maintain confidentiality and handle sensitive information appropriately
• Attention to detail and accuracy
• Organizational efficiency
• Time management and prioritization
• Adaptability in dynamic environments
• Professional communication
• Accountability and reliability

Desired Skills

• Experience in human services, residential programs, or administrative operations
• Familiarity with case tracking systems or database management tools
• Experience supporting diverse populations in structured environments
• Basic understanding of: Trauma-informed care principles
• De-escalation awareness and communication techniques
• Bilingual (Spanish or other languages) preferred

Employees must be a U.S. Citizen or a Legal Permanent ResidentEmployment is contingent upon successful completion of the following screening:Federal background investigation (up to and including a Tier 4 DHS clearance)Criminal history checkVerification of employment and education historyCompliance with all government credentialing requirementsDrug ScreeningEmployees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.Must be able to speak, read, and write in EnglishAnovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidaysMust show proof of eligibility to work in the U.S. Internal background check to the satisfaction of contract requirements. If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Ability to sit at a computer workstation for extended periods while conducting data entry and interviewsAbility to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)Ability to lift, carry, and move supplies and equipment up to 50 poundsAbility to bend, stoop, reach, and perform repetitive motionsCapability to work in varied environmental conditions (indoor/outdoor, temperature variations)Ability to respond quickly to emergency situations throughout the facilityVisual acuity for reviewing documents and data accuracyAbility to communicate effectively in a busy operational setting

Fully Onsite Position within a residential program settingFast-paced, high-volume environment with continuous operationsRequires frequent interaction with staff and administrative teamsExposure to a structured environment supporting families and youthWork schedules may include rotating shifts, evenings, overnights, weekends, and holidays

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Position Type: Full-TimeTravel Requirements: NoneLocation: On-Site

About Anovaeon, LLC

https://www.anovaeon.com

Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don't staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands‑on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon, LLC is an Equal Opportunity and Aff…