General Administrator

TekWissen ®; Hoboken (NJ); Remote; USD 150,000 - 200,000; Full time

Job summary

Join a forward-thinking global workforce management provider as a General Administrator. In this remote role, you'll leverage your strong communication and organizational skills to enhance benefits packages and collaborate with diverse teams. This position offers the opportunity to work on multiple projects, troubleshoot inquiries, and drive efficiency in a dynamic environment. If you're a proactive problem solver with a customer service mindset, this is your chance to make a meaningful impact in the educational publishing sector.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills to manage multiple priorities.
• Proactive problem solver and critical thinker.

Responsibilities

• Review and analyze data to enhance the benefits package.
• Collaborate with vendors and internal teams.
• Manage benefits audits and reconciliation processes.

Skills

Communication skills

Time Management

Judgement and problem-solving skills

Customer service orientation

Job description

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This range is provided by TekWissen . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32.00/hr - $32.00/hr

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Job Title: General Administrator

Duration: 6 Months

Job Type: Contract

Work Type: Remote

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. Company owns educational media brands including Addison–Wesley, Peachpit, Prentice Hall, eCollege, Longman, Scott Foresman, and others.

Job Description :

Purpose:

• Client's Global Benefits team is seeking a Sr. Benefits Analyst who will review and analyze data in the data warehouse to make recommendations to the broader Benefits team to enhance the benefits package. They will manage benefits audits and collaborate effectively with both internal and external partners to propose process improvements and opportunities for automation in a cost effective, robust, and scalable way.
• The analyst will interface between the benefits business function and other technology functions for any enterprise solutions from concept through to testing, delivery, and support.
• The role will report to Manager, Benefits with day-to-day operations aligned closely with the benefits roadmap. The nature of the role may change in different phases such as designing globally initially and then supporting local implementation

Key Responsibilities:

• This role requires keen attention to detail with strong understanding of business analysis best practices.
• Effective collaboration with vendors, management, and employees.
• Troubleshoot and respond to inquiries from employees and key stakeholders
• Create and maintain documentation and standards.
• Manage the benefits reconciliation process
• Manage the leave of absence process
• Gather and document business requirements and functional specifications.
• Develop acceptance test scenarios and participate in testing activities.
• Timely delivery of workstream/team responsibilities.
• Work supportively and collaboratively with other teams, building relationships with key stakeholders.
• Proactive in seeking information, challenging norms, and driving efficiency
• Work in a matrixed, international, and virtual environment.
• Work on multiple projects/tasks at a time.
• Work as part of a global team, thinking globally
• Some out of hours working to support the global organization.

Experience, Skills, and Qualifications:

• Communication skills: Excellent verbal communication skills and able to collaborate with others on problem solving and requirements gathering sessions. Happy to work with teams to educate and spread ideas. Excellent written skills to communicate documentation.
• Time Management: Excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions
• Judgement and problem-solving skills: Proactive problem solver, naturally inquisitive and independent critical thinker with a creative mind set
• Customer service orientation: Self-motivated individual with a strong customer service mindset and are adept to working in a team-oriented, collaborative environment with the ability to build credibility and trust from staff and internal and external constituencies.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative and Other

• Industries

  Education Administration Programs and Education

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