General Adjuster - NE Atlanta

Sedgwick Claims Management Services Ltd; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Sedgwick is seeking a General Adjuster for the NE Atlanta area to investigate insurance claims for personal, casualty, or property loss, and to negotiate settlements with claimants. The role involves inspecting properties, determining liability, and preparing comprehensive reports for higher review.

The ideal candidate has a Bachelor's degree (preferred), an IIA-AIC designation in progress, and an active adjuster license.

Qualifications

• Bachelor's degree preferred.
• Must have earned the IIA-AIC designation and be pursuing another designation.

Responsibilities

• Investigate insurance claims for personal, casualty, or property loss.
• Negotiate settlements with claimants and prepare reports.
• Inspect property damage and determine liability and reserves.
• Attend litigation hearings when needed.
• Support quality programs and travel as required.

Skills

Strong communication

Attention to detail

Time management

Education

Bachelor's degree

IIA-AIC designation in progress

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance

General Adjuster - NE Atlanta

Primary Purpose

To investigate claims against insurance or other companies for personal, casualty, or property loss or damages; attempts to effect out-of-court settlement with claimant.

Essential Functions and Responsibilities

• Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)
• Examines claim form and other records to determine insurance coverage.
• Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

• Education & Licensing Bachelor's degree from an accredited college or university preferred.
• Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation.
• Appropriate state adjuster license is required.
• Experience Five (5) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead.
• Be able to lift/carry up to 50 pounds.
• Be able to push/pull up to 100 pounds.
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.
• Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances.

Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway!

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.

The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.

With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com