Contents Adjuster

Sedgwick; Austin (TX); Remote; USD 55,000 - 65,000; Full time

Job summary

Sedgwick is seeking a dedicated Adjuster to handle losses and claims for property and casualty insurers. The role requires evaluating policies, interviewing claimants, and negotiating settlements while maintaining strong customer service and accurate reporting.

Qualified candidates may hold a bachelor's degree, an IA/IIA designation, and an adjuster license. This full-time position supports flexible telecommuting across multiple states, with travel and collaboration across teams as needed.

Qualifications

• Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Examines insurance policies and records to determine coverage.
• Interviews claimants and witnesses regarding the claim.
• Consults police and hospital records to assess liability.
• Estimates repair or replacement costs.
• Prepares findings and negotiates settlements.
• Recommends litigation when settlements fail.
• Attends litigation hearings.
• Revises case reserves for costs.
• Assists in loss experience reporting to aid profitability.

Skills

Communication

PC literate

Customer service

Interpersonal skills

Attention to detail

Time management

Team work

Independent work

Education

Bachelor's degree preferred

IA/IIA designation within 12–18 months

State adjuster license required

Job description

Telecommuter TX

Telecommuter GA

Telecommuter NY

Telecommuter MD

Telecommuter MN

Full time

R77098

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Contents Adjuster

PRIMARY PURPOSE : To handle losses and claims for property and casualty insurers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.

• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.

• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.

• Estimates cost of repair, replacement, or compensation.

• Prepares report of findings and negotiates settlement with claimant.

• Recommends litigation by legal department when settlement cannot be negotiated.

• Attends litigation hearings.

• Revises case reserves in assigned claims files to cover probable costs.

• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.

Experience

None.

Skills & Knowledge

• Strong oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Demonstrated commitment to timely reporting

• Strong customer service skills

• Strong interpersonal skills

• Attention to detail and accuracy

• Good time management and organizational skills

• Ability to work independently or in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical :

• Must be able to stand and/or walk for long periods of time.

• Must be able to kneel, squat or bend.

• Must be able to work outdoors in hot and/or cold weather conditions.

• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead

• Be able to lift/carry up to 50 pounds

• Be able to push/pull up to 100 pounds

• Be able to drive up to 4 hours per day.

• Must have continual use of manual dexterity.

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $55,000 - $65,000 USD annually. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com