GenAI-Driven Splunk Agent Observability Engineer

Cisco Systems, Inc; New York (NY); Remote; USD 212,000 - 308,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Solutions Engineer for Splunk Agent Observability in the Northeastern United States.

You will lead technical discovery, architecture alignment, and PoC execution to showcase GenAI observability solutions and agentic orchestration capabilities. The role emphasizes collaboration with AI architects, data science leaders, and executive stakeholders, along with travel to on-site workshops (15–25%).

Qualifications

• 3+ years in technical pre-sales engineering, solutions architecture, or customer-facing technical consulting in AI/ML, data analytics, or enterprise software.
• Experience building, deploying, or architecting workflows with agentic orchestration frameworks (LangGraph, OpenAI Agents SDK, Crew AI, AutoGen or equivalent).
• Experience with Generative AI architectures, including RAG, tool calling, multi-agent coordination, latency optimization, and LLM failure modes (hallucinations, bias, prompt injection).
• 2+ years of experience scoping, instrumenting, and executing PoCs to a definitive win aligned to business outcomes.
• Excellent verbal and written communication to both ML practitioners and CTOs/CDOs/VPs.
• Willingness to travel 15-25% for on-site customer workshops and events.

Responsibilities

• Lead technical discovery and architectural alignment with AI architects, data science leaders, and executives to evaluate GenAI stack and agentic observability needs.
• Deliver high-impact demos and reference architectures showing real-time LLM benchmarking and automated safety guardrails.
• Own PoCs from scoping to milestones to accelerate sales cycles and produce definitive technical wins.
• Bridge enterprise field engagements with Cisco/Splunk Product and Engineering to influence roadmaps.

Skills

Pre-sales engineering

Enterprise AI

Communication to C-suite

Architectural discovery

Travel 15-25%

Education

Bachelor's degree in CS/related field

Tools

LangGraph

OpenAI SDK

Crew AI

AutoGen

Job description

Cisco Systems, Inc. is seeking a Solutions Engineer for Splunk Agent Observability in the Northeastern United States.

You will lead technical discovery, architecture alignment, and PoC execution to showcase GenAI observability solutions and agentic orchestration capabilities. The role emphasizes collaboration with AI architects, data science leaders, and executive stakeholders, along with travel to on-site workshops (15–25%).