GenAI Data Science Lead — Conversational AI

Capital One; New York (NY); On-site; USD 246,000 - 281,000; Full time

Job summary

Capital One is seeking a Senior Manager, Data Science – GenAI Digital Assistant in New York, NY to lead GenAI initiatives and advance conversational AI across billions of records. You will guide cross-functional teams, fine-tune LLMs, and deploy AI-powered digital assistant solutions that enhance customer experiences.

The role emphasizes research leadership, deployment of advanced NLP models, and collaboration with engineers, product managers, and data scientists to deliver impactful AI

Qualifications

• Bachelor’s Degree in a quantitative field and 7 years of data analytics experience.
• Master’s Degree in a quantitative field or an MBA with a quantitative concentration plus 5 years analytics.
• PhD in a quantitative field plus 2 years analytics.
• At least 2 years of experience leveraging open source programming languages for large scale data analysis.
• At least 2 years of experience working with machine learning.
• At least 2 years of experience utilizing relational databases.

Responsibilities

• Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how developers write software.
• Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable, futuristic digital assistant solutions.
• Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows.
• Leverage a broad stack of technologies — Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM and VectorDBs, and more
• Be the NLP expert to harness the power of Large Language Models (LLMs), adapt and finetune them for business specific applications and features.
• Drive innovation by designing, training, evaluating, and deploying state-of-the-advanced NLP models, partnering with engineering teams to integrate them into scalable and resilient production systems.
• Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance.

Skills

Open source programming

Machine learning

Relational databases

Education

Bachelor’s degree in quantitative field

Master’s degree in quantitative field or MBA with quantitative concentration

PhD in quantitative field

Tools

Python

AWS

PySpark

LangChain

LangGraph

HuggingFace Transformers

vLLM

VectorDBs

Job description

Capital One is seeking a Senior Manager, Data Science – GenAI Digital Assistant in New York, NY to lead GenAI initiatives and advance conversational AI across billions of records. You will guide cross-functional teams, fine-tune LLMs, and deploy AI-powered digital assistant solutions that enhance customer experiences.

The role emphasizes research leadership, deployment of advanced NLP models, and collaboration with engineers, product managers, and data scientists to deliver impactful AI